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Open nowPosted today

Aftermarket Senior Executive (Singapore)

ELECTROLUX S.E.A. PRIVATE LIMITED

Pay
SGD 5,500 – SGD 7,500 a month
Where
Central, Singapore
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Your applicationOpen nowAftermarket Senior Executive (Singapore)ELECTROLUX S.E.A. PRIVATE LIMITED · Central, Singapore

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12.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.8%7 days
  4. 20.6%14 days
  5. 35.6%30 days
  6. 58.4%60 days
This job: posted today

The posting

About us

At Electrolux Group, our vision is to be the home appliance industry leader in consumer satisfaction by delivering outstanding lifetime experiences with solutions that always get better. We share ideas and collaborate so that together, we can develop solutions that deliver more enjoyable and sustainable living. In our global community of people from 100+countries, we listen to each other, actively contribute and grow together.

About the role

Aftermarket Senior Executive responsible for managingaftermarket operations, driving parts and accessories sales, supporting serviceexcellence, and ensuring customer satisfaction through effective coordinationwith internal and external stakeholders.

Key responsibilities

  • Manage and monitor aftermarket business activities, including spare parts, accessories, consumables, and service offerings to achieve sales and profitability targets
  • Coordinate closely with service partners, dealers, and internal departments to ensure timely parts availability and efficient fulfilment of customer requirements
  • Analyse sales performance, inventory trends, and market demand to identify growth opportunities and recommend improvement initiatives
  • Support the development and execution of aftermarket campaigns, promotions, and business strategies to increase revenue and customer retention
  • Handle escalated customer inquiries and complaints related to aftermarket products and services, ensuring prompt resolution and customer satisfaction
  • Prepare and analyse reports on aftermarket sales, service performance, inventory movement, and business KPIs for management review
  • Maintain strong collaboration with regional and internal teams including Sales, Marketing, Field Operations, Consumer Care, Finance, and Supply Chain to support overall business objectives
  • Build and maintain strong working relationships with external stakeholders such as dealers, authorized service providers, logistics partners, and suppliers
  • Ensure compliance with company policies, operational procedures, and quality standards

About you

  • Possess at least Diploma / Degree
  • Minimum 3 years of related working experience in aftermarket, customer service, spare parts management, field operations, or a related field
  • Computer literate with good knowledge of Microsoft Office applications, especially Excel, PowerPoint, and email communication
  • Strong analytical and problem-solving skills with the ability to interpret sales and operational data
  • Good communication and interpersonal skills with the ability to collaborate effectively across departments and external business partners
  • Able to work in a fast-paced environment, independent, customer-focused, result-oriented, and disciplined
  • Ability to multi-task, prioritize workload, and manage time effectively
  • Proactive, self-motivated, and committed to continuous improvement and operational excellence
  • Able to converse in local language in Singapore

Benefits

  • Flexibility of work hours with hybrid work arrangement
  • Discounts on Electrolux products and services
  • Medical & Hospitalization coverage

As part of Electrolux, we will continuously invest in you and your development. There are no barriers to where your career could take you.

Find out more:

https://career.electroluxgroup.com/global/en

Posting text belongs to the employer. Removal requests: contact us.

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