Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 18 hours ago

Client Intake Specialist

Elevate Counseling + Wellness4 open roles

Where
chicago, Illinois, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowClient Intake SpecialistElevate Counseling + Wellness · chicago, Illinois, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Elevate Counseling + Wellness's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.8%1 day
  2. 3.6%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.0%30 days
This job: posted 18 hours ago

The posting

Elevate Counseling + Wellness

Be the warm, helpful first connection for someone reaching out for support.

Reaching out for therapy can feel vulnerable, overwhelming, and sometimes a little intimidating. The first person a prospective client hears from matters.

At Elevate Counseling + Wellness, we’re looking for a Client Intake Specialist who is warm, upbeat, outgoing, organized, and genuinely enjoys talking with people. You’ll help prospective clients feel comfortable from their very first interaction with Elevate, learn what they’re looking for, and guide them toward a therapist who feels like a great fit.

This is not a role for someone who simply answers emails and processes forms. We’re looking for someone who brings energy, personality, warmth, and initiative to the client experience.

Role will start as part-time, approximately 20 hours per week, with the ability to increase hours if desired and the need arises.

What You’ll Do

You’ll be one of the first points of contact for new clients reaching out to Elevate. Your responsibilities will include:

  • Responding promptly to new client inquiries by phone, email, and text
  • Creating a warm, welcoming experience from the very first interaction
  • Talking with prospective clients about what they’re looking for in therapy
  • Helping match clients with therapists based on their needs, preferences, schedule, location, and insurance
  • Clearly explaining therapist options and helping clients confidently choose a provider
  • Scheduling initial appointments and guiding clients through the intake process
  • Collecting necessary demographic and insurance information
  • Verifying insurance benefits using online portals and direct calls to insurance providers
  • Following up with prospective clients who have not yet scheduled
  • Answering common questions about Elevate, our therapists, services, insurance, and locations
  • Maintaining accurate information in our scheduling and practice-management systems
  • Working closely with our administrative and clinical teams to stay current on therapist availability
  • Helping us continually improve the client intake experience

Who We’re Looking For

The right person for this role is someone who naturally makes people feel comfortable.

You are:

  • Cheerful and personable. You bring warmth and positive energy to conversations.
  • Outgoing. You genuinely enjoy interacting with people and aren’t afraid to pick up the phone.
  • An excellent communicator. Your emails are friendly and polished, and you can explain information clearly without sounding scripted or robotic.
  • Responsive and fast-moving. You understand that when someone reaches out for therapy, getting back to them quickly matters.
  • A good listener. You can hear what someone is looking for and help guide them toward the right next step.
  • Comfortable making recommendations. Rather than simply listing options, you enjoy helping people make decisions.
  • Organized and detail-oriented. You can manage multiple inquiries, schedules, follow-ups, and administrative details without letting things fall through the cracks.
  • Proactive. If someone hasn’t responded, you follow up. If you see a problem in the process, you raise it.
  • Professional and discreet. You understand the importance of confidentiality and working sensitively with people seeking mental health services.
  • Tech-comfortable. You’re comfortable learning scheduling, email, phone, and practice-management systems.

What Success Looks Like

A great Client Intake Specialist doesn’t simply process inquiries.

They make someone think:

“I’m glad I reached out here. They seem kind, organized, and like they’re going to help me figure this out.”

You’ll be successful in this role when prospective clients receive timely responses, feel personally cared for, are matched thoughtfully with the right therapist, and experience an easy path from their first inquiry to their first appointment.

About Elevate

Elevate Counseling + Wellness is a growing, modern group therapy practice serving clients throughout the Chicago area. We’ve built our practice around excellent clinical care, strong relationships, thoughtful systems, and a collaborative team culture.

We want the experience of working with Elevate to feel different — for our therapists and for our clients. That starts from the very first interaction.

If you’re someone who is naturally warm, loves helping people, communicates with personality, and gets satisfaction from turning a complicated process into an easy one, we’d love to hear from you.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Elevate Counseling + Wellness's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Elevate Counseling + Wellness's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Elevate Counseling + Wellness's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.