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Open nowFirst seen 3 hours ago

Service Writer/Advisor

elmchevroletcoinc7 open roles

Where
Elmira, NY
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Your applicationOpen nowService Writer/Advisorelmchevroletcoinc · Elmira, NY

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The clock on this job

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8.2% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: first seen 3 hours ago

The posting

Join Our Team at Elm Chevrolet – Experienced Service Advisor/Writer

Elm Chevrolet is looking for an experienced Service Advisor/Writer to join our busy service department in Elmira, NY.

Previous automotive service advising/writing experience is required. This is not an entry-level position. Applicants without relevant automotive service experience will not be considered.

We’re looking for someone who understands how a dealership service department operates, communicates well with customers and technicians, and can keep things moving in a fast-paced shop.

What You’ll Do

  • Greet customers and discuss their vehicle concerns and service needs.
  • Write accurate repair orders and estimates.
  • Explain recommended repairs, maintenance, and associated costs.
  • Schedule and prioritize work to maintain efficient shop flow.
  • Communicate with technicians regarding diagnosis, repairs, and completion times.
  • Keep customers informed throughout the repair process.
  • Maintain accurate service records and documentation.
  • Address customer questions and concerns professionally.
  • Use dealership software to schedule appointments, manage repair orders, and process completed work.
  • Follow up with customers to ensure a positive service experience.

What We’re Looking For

  • Previous Service Advisor/Writer or directly related automotive service experience is required.
  • Working knowledge of vehicle systems, repairs, and maintenance.
  • Strong customer service and communication skills.
  • Ability to communicate effectively with both customers and technicians.
  • Strong organizational and multitasking skills.
  • Ability to work efficiently in a busy service department.
  • Basic computer skills and the ability to use dealership software.
  • Valid driver’s license with a good driving record.

What We Offer

  • Competitive pay based on experience and performance.
  • Health and dental benefits.
  • 401(k) plus pension plan.
  • Paid holidays and vacation time.
  • Ongoing training and development.
  • Employee pricing on parts and service.

Please apply only if you have relevant automotive service experience.

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