Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 4 days ago

Team Manager - Credit/Collections

Elsevier372 open roles

Where
Gurgaon
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTeam Manager - Credit/CollectionsElsevier · Gurgaon

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Elsevier's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. Elsevier postings stay open a median of 14 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 4 days ago

Elsevier median: 14 days open

The posting

Team Manager – Credit/Collections

Are you a proven collections leader who thrives on driving cash flow performance, developing high-performing teams, and improving customer outcomes?

Do you enjoy leading large-scale Accounts Receivable and Collections operations while partnering across the business to reduce risk, improve processes, and deliver measurable results?

About our Team

Our team is responsible for the on-time collection of outstanding balances.

About the Role

As a senior Collections leader, you will drive collection effectiveness, cash flow optimization, credit risk mitigation, compliance, and operational excellence across global customer portfolios. You will lead and develop teams, deliver against key financial and operational targets, and partner with stakeholders across the organization to improve customer experience and business performance.

Responsibilities

· Lead and manage a team of Collections Supervisors, Team Leads, and/or Collection Specialists.

· Drive achievement of collection targets, DSO reduction, cash collection goals, aging management, and dispute resolution objectives.

· Monitor operational performance through established KPIs and SLAs and implement corrective action plans where required.

· Oversee collection activities for assigned regions, business units, and customer portfolios, ensuring timely follow-up of overdue balances and high-risk accounts.

· Partner with Sales and Customer Service teams to remove barriers to collections and ensure effective dispute management and root cause analysis.

· Govern escalation processes for high exposure accounts and credit risks while monitoring portfolio risk trends and supporting mitigation strategies.

· Ensure adherence to Global Credit Policy, internal controls, SOX requirements, and financial governance standards.

· Provide leadership across Operations teams, including stakeholder management, performance management, coaching, hiring, workforce planning, project delivery, and continuous improvement initiatives.

Requirements

· Professional Credit, Finance, or Accounting qualification preferred.

· Experience in Order to Cash, Accounts Receivable, Collections, or Credit Management.

· Experience leading people managers, supervisors, and/or team leads.

· Experience working within a multinational shared services or global business services environment.

· Strong knowledge of collections operations, aging management, dispute resolution, and credit risk management.

· Experience working with financial controls, compliance requirements, and audit processes.

· Strong analytical and decision-making skills with the ability to identify trends and drive performance improvement.

· Advanced Microsoft Excel and PowerPoint skills, including data analysis, reporting, dashboard creation, and presentation development.

Work in a Way That Works for You

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Working for You

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

· Comprehensive Health Insurance: Covers you, your immediate family, and parents

· Enhanced Health Insurance Options: Competitive rates negotiated by the company

· Group Life Insurance: Ensuring financial security for your loved ones

· Group Accident Insurance: Extra protection for accidental death and permanent disablement

· Flexible Working Arrangement: Achieve a harmonious work-life balance

· Employee Assistance Program: Access support for personal and work-related challenges

· Medical Screening: Your well-being is a top priority

· Modern Family Benefits: Maternity, paternity, and adoption support

· Long-Service Awards: Recognizing dedication and commitment

· New Baby Gift: Celebrating the joy of parenthood

· Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates

· Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Elsevier's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Elsevier's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Elsevier's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.