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Open nowPosted 49 days ago

Mobile Case Manager

eml36 open roles

Where
Tweed Heads, New South Wales
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Your applicationOpen nowMobile Case Managereml · Tweed Heads, New South Wales

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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. eml postings stay open a median of 13 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 49 days ago

eml median: 13 days open

The posting

Why Join EML?

An Award-Winning Celebratory Culture That Recognises You

EML is known for its strong culture of appreciation, connection and celebration. Our people benefit from a powerful Reward & Recognition program, with more than 30,000 recognition moments shared in a single year, making our people feel valued and supported.

Flexibility That Supports Your Life

After your probation (subject to performance), you have the flexibility to work from home along with the choice between:

  • Monthly rostered days off, or
  • A 9-day fortnight

giving you more control over your time and work life balance.

Grow With a Specialist Organisation

Because personal injury is the only thing we do, EML offers one of the most stable and future‑focused careers in the industry. Our deep expertise, purpose‑driven work and development pathways help you build a long‑term career in a field where your skills will always be in demand. EML’s investment in AI-powered technology is designed to reduce admin, giving you more time to focus on making a real difference in people’s lives.

Make a real difference in people's lives with EML

Looking for a role that gets you out from behind a desk and into the community?

We are seeking a Mobile Case Manager for a 18- month secondment to support workers and employers across Coffs Harbour, Grafton, Port Macquarie and surrounding areas. This role is ideal for Allied Health Professionals, or experienced Case Managers who enjoy building relationships and making a genuine difference in people's recovery journeys.

As a Mobile Case Manager, you will spend your time meeting face-to-face with workers, employers and treatment providers, helping people recover from injury and successfully return to work. No two days are the same, and you'll have the opportunity to make a meaningful impact through early intervention and personalised support.

You’ll have the flexibility to manage your day across the region and connect directly with the people you support. Travel will vary depending on your caseload and location, with occasional travel of up to 3 hours each way. Overnight accommodation will be provided where required. To support you while you’re on the road, you’ll be provided with a laptop, mobile phone and either a fleet vehicle or car allowance.

What You’ll Be Doing

  • Conduct community-based visits at worksites or medical clinics to meet with injured workers, employers and providers in the community and provide tailored support.
  • Build strong relationships with stakeholders to help achieve positive recovery and return-to-work outcomes.
  • Utilise your rehabilitation, allied health or case management expertise to identify and overcome barriers to recovery.
  • Travel throughout the region to approximately 8 visits per week to provide face-to-face support for injured workers throughout their workers compensation journey

What We’re Looking For

  • Previous experience in Rehabilitation or Return to Work, with demonstrated background as a Rehabilitation Consultant, Allied Health Professional, or experienced Workers Compensation Case Manager
  • Strong attention to detail, stakeholder engagement, relationship building skills with a passion for helping people
  • Knowledge of the NSW workers’ compensation legislation or understanding of medical terminology is advantageous but not mandatory
  • Ability to listen and understand the needs of people recovering from an injury and knowledge of how to maximise recovery and return to work
  • Current unrestricted NSW Driver’s License and access to a vehicle with a 5-star ANCAP safety rating.

Why You’ll Love Being Part of EML

You’ll enjoy a range of benefits designed to support your wellbeing, growth and success:

  • Hybrid work options for better balance.
  • Fitness Passport providing heavily discounted access to your local gyms, pools and fitness facilities.
  • Discounts at 350+ retailers via RewardsHub plus discounts with corporate banking, super and private health insurance partners.
  • Corporate wellbeing program, including gym and health insurance discounts.
  • Comprehensive learning and development tailored to help you grow.
  • More than a traditional Employee Assistance Program, our EAP provides access to professional medical advice and safety features for our employees and their families
  • Company-wide celebration events that keep us connected.
  • Annual incentive scheme + regular salary reviews.

Ready to Make an Impact?

If you're looking for a purposeful, people‑focused career with stability, balance and a culture that celebrates you we would love to hear from you.

Apply now and help people get their lives back.

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