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Open nowPosted 65 days ago

IT Technician

emplyfy

Pay
£30,000 – £40,000 a year
Where
Addlestone, Richmond upon Thames, United Kingdom
Work mode
Hybrid
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Your applicationOpen nowIT Technicianemplyfy · Addlestone, Richmond upon Thames, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on emplyfy's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 65 days ago

The posting

An established technology services provider is looking for a Senior IT Technician to support a diverse portfolio of clients. This is a fantastic opportunity for an experienced professional looking to work with modern technologies within a fast-moving MSP environment.

Key Responsibilities

  • Deliver exceptional customer support as the first point of technical contact.
  • Resolve hardware, software and network-related incidents.
  • Attend client premises for troubleshooting, upgrades and maintenance.
  • Process and manage support tickets within agreed service levels.
  • Keep stakeholders informed of progress and resolutions.
  • Escalate urgent matters when necessary.
  • Monitor customer systems and infrastructure health.
  • Maintain technical records and documentation.
  • Assist with planned projects and deployments.
  • Respond to high-priority support requests.

Package on offer:

  • Earn between £30k and £40k per year, subject to experience.
  • Enjoy an excellent holiday allowance of 40 paid days annually.
  1. Five or more years of relevant industry experience.
  2. Practical experience with Cyber Essentials controls and GDPR standards.
  3. Microsoft 365 administration experience.
  4. Intune device management and remote monitoring tools.
  5. Strong networking background.
  6. Windows Server security and policy administration.
  7. Azure tenant management experience.
  8. Excellent communication and client-facing skills.
  9. Experience supporting both Windows and Apple devices.
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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on emplyfy's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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