Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 2 days ago

Billing and Payment Specialist

Encova Insurance23 open roles

Where
Charleston, WV
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowBilling and Payment SpecialistEncova Insurance · Charleston, WV

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Encova Insurance's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. Encova Insurance postings stay open a median of 29 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.5%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 33.9%30 days
This job: posted 2 days ago

Encova Insurance median: 29 days open

The posting

The salary range for this job posting is $43,950.00 - $70,319.00 annually + bonus + benefits. Pay Type: Hourly

The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process.

Encova Insurance is seeking a Billing and Payment Specialist to work a flexible hybrid role from our Charleston, WV location. This role will report to the Director, Treasury Operations.

Are you a Referral?

If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team.

Unique residence requirements are listed in each job posting, please review closely for details.

Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Our current footprint includes:

Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin.

The Billing & Payment Specialist is responsible for the accurate and timely processing of customer billing, payment posting, cash receipts, bank deposits, account reconciliation, and collection support activities. This position serves as a key point of contact for customers and internal business partners regarding billing inquiries, payment research, account discrepancies, and collection matters. The role supports operational excellence by ensuring accurate financial records, maintaining strong internal controls, and identifying opportunities to improve billing and payment processes.

ESSENTIAL FUNCTIONS:

  • Process and accurately post customer payments received through various channels, including lockbox, electronic payments, ACH, wire transfers, and checks.
  • Prepare and reconcile daily bank deposits and cash receipt activity.
  • Research and resolve payment discrepancies, unapplied cash, billing errors, and customer account issues.
  • Maintain accurate customer account records and ensure timely application of payments.
  • Monitor accounts receivable balances and assist with collection efforts on past-due accounts.
  • Respond to customer and internal inquiries regarding billing, payment status, account balances, and transactions.
  • Perform daily, weekly, and monthly reconciliations of billing, payment, and cash activity.
  • Identify process improvement opportunities to enhance efficiency, accuracy, and customer service.
  • Support month-end closing processes and provide reporting related to billing, collections, and cash receipts.
  • Ensure compliance with company policies, accounting standards, and internal control requirements.
  • Assist with testing and implementation of billing, payment, and treasury-related system enhancements.
  • Monitor outstanding checks and credit balances, assisting with the preparation and filing of unclaimed property reports and remittances as required by applicable state regulations.
  • Perform other duties as assigned.

OTHER FUNCTIONS:

  • Other duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES:

  • Associate degree in Accounting, Finance, Business Administration, or a related field preferred.
  • Experience in billing, accounts receivable, cash application, treasury operations, or related financial functions preferred.
  • Experience with automated billing systems and payment processing platforms preferred.
  • Strong understanding of billing, payment processing, cash application, and accounts receivable procedures.
  • Ability to reconcile accounts and investigate discrepancies.
  • Strong attention to detail and accuracy.
  • Proficiency in Microsoft Excel and financial systems.
  • Effective verbal and written communication skills.
  • Strong customer service and problem-solving capabilities.
  • Ability to prioritize work, manage multiple tasks, and meet deadlines.
  • Ability to work independently and as part of a team.

This position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. This description reflects the nature and level of work performed by associates in this position. It is not an all-inclusive inventory of duties, responsibilities and qualifications required. It provides an accurate overview of the work and skills needed to perform this position. Because job content may change from time to time, Encova Insurance reserves the right to add and/or delete functions from this job as it deems necessary for business reasons.

Ready to join our team? At Encova Insurance, we firmly believe that our associates drive our company's success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating, and financially rewarding opportunities. Join us to discover a work experience where you can learn and grow to your fullest potential.

What you can expect from us

In addition to a competitive compensation package, we offer a comprehensive benefits package designed to support the well-being and growth of our associates. Available benefits (subject to any policy or plan changes) include, but are not limited to:

  • Health, Dental & Vision Insurance
  • Company-provided life and income protection plans
  • Eligibility to participate in a company incentive bonus program
  • 401(k) Retirement Plan - 100% company match up to 7% on annual salary
  • Paid Time Off, Paid Holidays, and Floating Holidays
  • Flexible Work Arrangements - Hybrid and remote depending on the role

We believe that happy, healthy associates are the foundation of great work. Join us and thrive both professionally and personally.

Encova Insurance is an EOE/E-Verify employer.

#LI-Hybrid#LI-LP1

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Encova Insurance's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Encova Insurance's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Encova Insurance's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.