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Open nowPosted 4 days ago

Patient Access Representative I- Days

Endeavor Health1,035 open roles

Where
GBH Glenbrook Hospital Glenview
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Your applicationOpen nowPatient Access Representative I- DaysEndeavor Health · GBH Glenbrook Hospital Glenview

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Endeavor Health's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Endeavor Health postings stay open a median of 34 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 4 days ago

Endeavor Health median: 34 days open

The posting

Hourly Pay Range:

$20.29 - $29.42 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

  • Position: Patient Access Representative I - Days
  • Location: Glenbrook, IL
  • Full Time: 40 hours per week
  • Hours: Monday-Friday, 8:00-4:30pm
  • Required Travel: No

A Brief Overview:

The Patient Access Representative I is responsible for efficiently and accurately processing patient registrations, scheduling appointments, and verifying insurance coverage. This role plays a critical part in optimizing the patient experience and supporting the hospital's commitment to high-quality healthcare services.

What you will do:

  • Greet and assist patients in a courteous and professional manner during the registration process.
  • Collect and accurately enter patient demographic and insurance information into the hospital's electronic health records system.
  • Schedule patient appointments for various healthcare services, coordinating with clinical departments and patients to find convenient times.
  • Verify patient contact information and confirm appointment details.
  • Verify patient insurance coverage and eligibility, confirming the accuracy of policy information.
  • Collaborate with insurance providers and billing teams to address insurance-related issues.
  • Provide patients with essential information about the registration and scheduling process, financial responsibilities, and available payment options.
  • Ensure clear and effective communication with patients to address their questions and concerns.
  • Review and verify patient registration data and insurance information to ensure accuracy.
  • Address discrepancies or errors in patient access records promptly and collaborate with the team to resolve issues.
  • Promote a positive patient experience by minimizing wait times, ensuring a welcoming environment, and providing exceptional customer service.
  • Help patients feel comfortable and informed during the registration and scheduling process.

What you will need:

  • Associate's degree Health Administration Required
  • Previous experience in patient access, healthcare administration, or a related field is preferred. And
  • Experience using patient registration and scheduling systems.
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