The posting
Thank you for considering a career at Ensemble!
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
- Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
- Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
- Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity:
Position Summary
The Project Manager, Implementation is responsible for leading and coordinating implementation projects from planning through successful delivery. This role works cross-functionally with internal teams and key stakeholders to establish project objectives, manage timelines and dependencies, identify and resolve risks, and ensure solutions are implemented effectively.
The ideal candidate brings strong project management, communication, and problem-solving capabilities with the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities
- Lead implementation projects from initiation through completion, ensuring alignment with established objectives, timelines, and business requirements.
- Develop and maintain project plans, milestones, deliverables, dependencies, and status updates.
- Coordinate activities across internal teams and stakeholders to support successful implementation and adoption.
- Identify project risks, issues, and roadblocks and drive appropriate resolution and escalation.
- Facilitate project meetings and clearly communicate progress, decisions, risks, and next steps.
- Partner with business and technical teams to understand requirements and translate business needs into actionable implementation plans.
- Support system and workflow implementations, including configuration, integration, testing, training, and go-live activities as applicable.
- Build strong relationships with stakeholders and serve as a primary point of coordination throughout the implementation lifecycle.
- Identify opportunities to improve implementation processes, workflows, and overall delivery effectiveness.
- Support post-implementation transition and ensure appropriate handoff to ongoing operational teams.
Qualifications
- Bachelor’s degree or equivalent combination of education and relevant professional experience.
- Experience in project management, implementation, customer success, consulting, operations, or a related field.
- Demonstrated ability to manage projects, timelines, priorities, and multiple stakeholders.
- Strong communication, organization, and problem-solving skills.
- Ability to work effectively across business and technical teams.
- Experience working with technology, SaaS platforms, healthcare technology, or complex operational environments preferred.
- Experience supporting system implementations, workflow changes, integrations, or process improvement initiatives preferred.
- Project management certification, such as PMP, preferred.
Core Competencies
- Project Management
- Implementation Planning & Execution
- Stakeholder Management
- Cross-Functional Collaboration
- Risk & Issue Management
- Process Improvement
- Business & Technical Communication
- Problem Solving
- Change & Adoption Support
Join an award-winning company
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
- Innovation
- Work-Life Flexibility
- Leadership
- Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
- Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
- Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
- Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
- Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Due to business, operational, payroll, and regulatory requirements, this position is limited to individuals who reside and are authorized to work within the United States. Applications generated from outside the United States will not be considered. Individuals may reapply when located within the United States.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.
Employment Disclaimers – Ensemble
