The posting
Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $92.0 billion and created 1.1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands – all to make home and community places of pride, power and belonging.
Join us at enterprisecommunity.org
Working at Enterprise
At Enterprise, you’ll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You’ll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you’re valued and supported in your growth journey.
Enterprise offers career opportunities in our offices across the country with an exceptional benefits package.
Job Description Summary
The Senior Events Operations Associate plays a critical role in the planning, execution, and continuous improvement of Enterprise’s events portfolio, including in-person, hybrid, and virtual engagements. This role will be responsible for event operations, vendor partnerships, and administrative processes while driving high-quality, high-impact experiences that support organizational priorities and revenue goals.
In addition, this position leads the strategy, planning, staff training, and facilitation of Enterprise’s webinar program, ensuring consistency, engagement, and alignment with broader marketing and development objectives.
Working under the direction of the Director, Events, the Senior Events Operations Associate collaborates cross-functionally with internal stakeholders, vendors and ensures seamless execution of events that enhance Enterprise’s brand and mission.
Job Description
Key Responsibilities
Event Operations & Logistics
- Plan and execute a portfolio of events.
- Partner with internal stakeholders to clarify event goals, audience strategy, and success metrics.
- Execute end-to-end event logistics, ensuring seamless execution, high attendee satisfaction, and alignment with Enterprise standards.
- Identify opportunities to improve processes, scale operations, and enhance event effectiveness.
- Provide customer service to event support staff, vendors, and cross-functional partners.
Webinar Program Leadership
- Own and manage Enterprise’s webinar program, including planning, scheduling, and execution.
- Collaborate with Marketing, Communication and other internal teams to align webinar topics with strategic priorities and campaigns.
- Facilitate webinars, including, when necessary, moderating sessions, managing speakers, and ensuring a high-quality attendee experience.
- Utilize webinar technology platforms (e.g., Cvent, Zoom, etc.), including setup, registration, reporting, and troubleshooting.
- Analyze webinar performance metrics and recommend improvements to increase engagement and reach.
- Provide ongoing training for staff throughout the organization on webinar presentations and facilitation.
Vendor & Financial Management
- Participate in vendor sourcing, negotiation, and contract management processes.
- Adhere to event budgets, ensuring financial accountability and alignment with approved plans.
- Track expenses and revenue, identify opportunities for cost efficiencies, and revenue optimization.
- Ensure timely and accurate processing of invoices and proper documentation for compliance and risk mitigation.
Attendee Experience & Stakeholder Engagement
- Assist with attendee management processes, including invitations, registration, communications, and on-site or virtual engagement.
- Build strong relationships with internal stakeholders, markets, and external partners.
- Drive positive attendee experiences and support the achievement of event objectives, including revenue goals where applicable.
Administrative Leadership & Team Support
- Ensure effective systems and processes for tracking event materials, inventories, and requests.
- Leverage Cvent (or similar platforms) to manage webinars, event planning, execution, and reporting.
- Maintain accurate, organized data and documentation across events.
- Contribute to a collaborative team environment, supporting team priorities and mentoring junior staff as appropriate.
Qualifications & Background Required
- Minimum of 3 years of experience managing events of varying sizes, types, and complexity.
- Demonstrated experience leading event planning efforts and managing multiple priorities simultaneously.
- Experience planning and facilitating webinars or virtual events.
- Strong project management, organizational, and problem-solving skills.
- Proven ability to build and maintain relationships with internal and external stakeholders.
- Financial acumen with experience managing event budgets and vendor contracts.
- Self-directed, highly motivated, and solutions-oriented team player.
- Experience with event management platforms, preferably Cvent.
- Willingness to travel as needed and work occasional evenings and weekends.
Salary Transparency
You will be joining a team of talented professionals motivated by serving the community and addressing the need for affordable housing.
Enterprise offers a comprehensive total rewards package for you and your family. The pay range for this position is $68,000 - $78,000. The salary range represents the low and high end of what may be paid for this position. It is not typical for an individual to be hired at or near the top of the pay range, and compensation decisions may be influenced by a variety of factors, including skills, qualifications, experience, and location.
Total Rewards at Enterprise
This range is just one component of our total rewards package, which also includes annual performance bonuses and generous paid leave programs.
Our benefits form a major part of the total rewards package. These include dental, health, and vision care plans, as well as family-building benefits such as adoption and surrogacy support. Enterprise supports flexible work arrangements to promote work-life balance and offers health advocacy, an Employee Assistance Program (EAP), and mental health benefits. We round out our package with financial education, wellness programs, and auto-enrollment in the company’s 401(k) plan with employer matching contributions.
Finally, you will have access to learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team and contributing to our mission to serve others.
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