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Open nowPosted 18 days ago

Account Manager | Central Region

Entrata29 open roles

Pay
$90,000 – $130,000 a year
Where
Dallas, TX
Work mode
Remote
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Your applicationOpen nowAccount Manager | Central RegionEntrata · Dallas, TX

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Entrata's own form.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. Entrata postings stay open a median of 10 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.6%30 days
This job: posted 18 days ago

Entrata median: 10 days open

The posting

The Account Manager – Enterprise is responsible for managing and growing relationships with assigned strategic accounts to drive client satisfaction, retention, and business growth. This role requires a strong understanding of Entrata’s product suite and the ability to align solutions with client objectives. The Account Manager works cross-functionally with internal teams to identify opportunities for account expansion, resolve issues, and deliver a seamless client experience.

Duties/Responsibilities

  • Build and maintain strong, long-term relationships with key stakeholders within assigned accounts.
  • Develop account plans outlining strategies for growth, retention, and upsell opportunities.
  • Collaborate with internal teams, including Sales, Implementation, and Support, to deliver high-quality client experiences.
  • Understand client business objectives, challenges, and operations to effectively position Entrata solutions.
  • Provide consultative guidance to clients on best practices, industry trends, and product utilization.
  • Identify and pursue opportunities for account expansion and revenue growth.
  • Communicate product updates, new features, and relevant developments to client stakeholders.
  • Analyze account data to identify trends, performance gaps, and improvement opportunities.

Essential Functions

  • Maintain ongoing communication with key client stakeholders to ensure satisfaction and retention.
  • Develop and execute account strategies that drive growth and align with company goals.
  • Collaborate with internal teams to ensure successful delivery of products and services.
  • Apply sound judgment and problem-solving skills to resolve complex client issues.
  • Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently.
  • Maintain professional interaction with internal and external stakeholders
  • Ability to work in a fast-paced and high-stress environment

Minimum Qualifications/Skills

  • Demonstrated ability to manage and grow multiple client accounts effectively.
  • Strong analytical, problem-solving, and organizational skills.
  • Excellent communication and presentation abilities, with capacity to engage both technical and non-technical audiences.
  • Proficiency in managing client relationships and influencing outcomes in a cross-functional environment.
  • Comprehensive understanding of technology or software sales processes, including SaaS or enterprise platforms.

Education and Experience Requirements

  • Bachelor’s degree in Business, Marketing, Communications, or a related field; or equivalent work experience.
  • Typically requires a minimum of 5 years of related experience with a Bachelor’s degree

AI & Operational Fluency

  • AI Integration: Utilize company-approved GenAI tools to accelerate high-value deliverables.
  • Strategic Oversight: Exercise critical judgment as the "Human-in-the-Loop," by auditing AI outputs for factual accuracy, brand alignment, and the removal of hallucinations.
  • Data Governance: Ensures no proprietary or Personally Identifiable Information (PII) data is exposed to unauthorized models.
  • Prompt Competency: Demonstrates the ability to craft clear, context-rich prompts to achieve consistent, high-quality results across various business domains.

#LI-Remote

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