The posting
Location: EPOS MY , Level 27 Tower B , The Vertical Bangsar South
Employment type: 1-Year contract, Outsourced
Role Overview
As the Receptionist at EPOS, you will be the first point of contact for our visitors, clients, candidates, and callers, creating a welcoming and professional first impression. You will manage the front desk, handle daily administrative tasks, and support the smooth running of our office operations.
You will work closely with HR, finance and other departments, and report to Senior Office Admin. We are looking for someone who is friendly, well-groomed, with good communication skills, a positive attitude, and strong attention to detail. Fresh graduates who are eager to learn are welcome to apply, and training and guidance will be provided.
Job Responsibilities
Front desk and visitors management
- Welcome and register visitors, clients, and interview candidates, ensuring they are directed to the appropriate person or meeting room.
- Handle incoming calls, emails, and general enquiries, ensuring they are attended to promptly and professionally.
- Maintain a neat and presentable reception area and meeting rooms, ensuring they are clean and well stocked.
Administration and documentation
- Handle day-to-day administrative and clerical duties to support office operations.
- Prepare, organise, and maintain documents, reports, letters, forms, and filing records.
- Perform data entry and keep company records accurate and up to date.
- Receive, sort, record, and distribute incoming and outgoing mail, parcels, and courier deliveries.
Office coordination
- Schedule and coordinate meetings, including booking rooms and arranging refreshments.
- Monitor office supplies and support purchasing when needed.
- Coordinate with vendors and building management on general office matters.
Support to teams
- Provide administrative support to all departments, including coordinating interview schedules, preparing documents and assisting with general office matters.
- Handle confidential information professionally and maintain accurate records.
- Perform other duties as assigned by the supervisor.
Requirements
- Minimum SPM qualification. A Diploma in Business Administration or a related field is an advantage.
- Fresh graduates are welcome. Experience in reception, administration or clerical work is preferred but not compulsory.
- Proficient in Microsoft Word, Excel and email, with basic computer skills.
- Good communication skills in English, Bahasa Malaysia and Mandarin.
- Well-organised, good at managing time and able to multitask in a busy environment.
- Able to work independently and as part of a team.
- Presentable, friendly and professional, with a positive attitude.
- Responsible, punctual, attentive to detail and willing to learn.
