Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 15 days ago

Junior Customer Support Manager (f/m/d)

eqs-group10 open roles

Where
Munich
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowJunior Customer Support Manager (f/m/d)eqs-group · Munich

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on eqs-group's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 15 days ago

The posting

JOIN OUR TEAM

Join our team and support some of the most well-known listed companies in delivering their investor relations communication digitally, professionally, and reliably, with a consistently high level of quality. In this role, you combine customer focus, content management, and the coordination of virtual events to deliver a service our clients rely on every day. EQS Group is a leading international cloud software provider in the areas of Compliance & Ethics, Data Privacy, Sustainability Management, and Investor Relations. Thousands of companies worldwide rely on our solutions to build trust by meeting complex regulatory requirements reliably and safely. We enable transparency,by laying the foundation for our clients to clearly communicate and report on business performance and its impact on society and the environment. Our success is built on our people. We bring together talented individuals who care about doing meaningful work, take pride in what they do, and support one another to achieve more together. We believe passion and trust aren’t just values — they’re at the core of how we operate, every day. Our mission is to Create Trusted Companies. If our mission inspiries you and you want to help drive meaningful change, we’d love to hear from you.

OUR CULTURE DRIVES OUR BENEFITS

  • You're important. We foster a trusting environment and lifelong learning to support your individual development. Set personal development goals, receive support and regular feedback – we give you the tools to succeed.
  • Living our values. Our values connect us. They shape how we work and collaborate across teams and cultures, creating belonging, trust, and an environment where everyone can thrive.
  • Great atmosphere. We cultivate a dynamic culture where shared goals bring us together. From unforgettable company events to volunteering initiatives, we inspire and empower each other to make a positive impact.
  • Work-life balance is a must. Enjoy a modern office with state-of-the-art equipment, flexible working hours, and a hybrid model – including the ability to work from abroad within the EU. Paid vacation is standard, and for longer breaks, we offer a sabbatical because your free time matters too.
  • Special Perks Just for You. We offer you other exciting benefits, such as salary optimization in the form of customized bonus and benefit programs, as well as corporate shopping benefits.
  • Health is a priority. We support your well-being with company-sponsored sports programs for the use of various fitness studios, bicycle leasing via JobRad, and mental health counseling.

YOUR IMPACT

As part of our Client Services Team IR Europe, you will help our clients publish investor relations content and deliver webcasts professionally, reliably, and to the highest quality standards. As a central point of contact, you will contribute to an outstanding client experience and support our continued growth in digital investor relations.

  • Build and maintain strong, long-term relationships with our predominantly listed clients, providing reliable and professional support through our digital solutions.
  • Manage and quality-assure the content of investor relations websites for well-known companies.
  • Plan and support virtual corporate events, with a particular focus on audio and video webcasts.
  • Use our in-house content management system and proprietary webcast platform to maintain website content and coordinate webcast delivery.
  • Collaborate closely with our Newsroom, Project Management, Web Development, and Sales teams to deliver excellent customer experience.
  • Take ownership from an early stage and develop your skills in a growing, international environment.

THIS IS YOU

  • You have a background in business, social sciences, communications, or a related field. We also welcome motivated graduates, early-career professionals, and career changers.
  • You communicate clearly and confidently and have a strong service mindset. You enjoy working with clients on a daily basis.
  • You are fluent in German, both written and spoken (at least C1 level), and have strong English skills (at least B2 level).
  • You use AI tools confidently, practically, and responsibly to improve efficiency, structure content, and support processes.
  • You have experience working with content management systems (CMS) and possess basic HTML knowledge.
  • You are interested in image and audio editing.
  • You work in a structured, detail-oriented, and reliable manner, even during busy periods.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against eqs-group's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on eqs-group's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    eqs-group's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.