The posting
Our Client, a non-governmental organization, is seeking an experienced Assistant Head, General Services to assist the Group Head of General Services in managing the daily operations of finance, facilities, resource management, procurement, general administration, and logistics. This role supports the Group Head in aligning these services with our client’s strategic goals, ensuring financial accountability, efficient resource management, and effective service delivery across the organization. Finance Management Participate in budgeting and forecasting processes, including reviewing and monitoring departmental budgets. Oversee treasury management and financial reporting, ensuring accuracy and compliance with regulatory requirements. Support cash flow management, investments, and risk assessment activities. Collaborate with auditors to facilitate annual audits and ensure financial transparency. Establish and maintain internal controls to safeguard our client’s assets and ensure regulatory compliance. Conduct periodic reviews of finance policies and practices to improve efficiency, transparency, and accountability. Support internal and external stakeholder management. Assist in the development and implementation of financial strategies aligned with global standards and best practices. Facilities Management Assist in overseeing the maintenance and operations of all facilities, ensuring optimal functioning of electrical, mechanical, and structural systems. Support the implementation of health and safety practices across all locations in compliance with required standards. Collaborate with the Facilities Management team to manage maintenance and utility budgets while monitoring costs. Assist in evaluating facility conditions and recommending upgrades or repairs as required. Support the development, implementation, and monitoring of facilities management strategies, policies, and procedures. Resource Management Oversee the effective management of organizational resources including publications, materials, and merchandise, ensuring resource strategy objectives of reach and revenue are achieved. Assist in ensuring the resource function operates sustainably through collaboration with management committees. Procurement & Office Management Assist in overseeing procurement activities to ensure timely and cost-effective acquisition of goods and services. Ensure adherence to procurement policies and procedures. Support vendor management, contract negotiations, and service quality assurance. Maintain systems for evaluating supplier performance to ensure value for money. Oversee office management activities and operational practices. Project Coordination Support the coordination of general services–related projects, including renovations, construction, upgrades, and administrative initiatives. Monitor project timelines and budgets, providing regular updates to the Group Head of General Services. Collaborate with internal teams and external contractors to ensure project objectives are achieved. People Management Assist in supervising and developing the General Services team, ensuring effective performance management. Provide coaching and mentoring to enhance team capability and performance. Support recruitment, onboarding, and continuous development of staff within the department. Risk and Compliance Management Assist in identifying and managing risks related to facilities, finance, procurement, resources, and general administration. Ensure compliance with legal, health, safety, and environmental standards. Support risk mitigation initiatives and promote a strong culture of safety and compliance. 4. Skills and Knowledge Educational Qualification & Relevant Experience Minimum of 13 years’ progressive experience in finance and management roles. Qualified member of a recognized accountancy body or holder of an equivalent professional qualification (e.g. CFA, FRM). Proven experience in a senior leadership role. Strong knowledge of non-profit or corporate governance, management, accounting, and financial planning. Knowledge of international financial practices, standards, operations, and regulations. Experience in a non-profit or mission-driven organization is an added advantage. Functional & Technical Skills Proficiency in financial planning, forecasting, analysis, reporting, and asset and liquidity management. Proven track record in developing and implementing financial strategies, managing budgets, and ensuring compliance. Strong strategic planning skills with the ability to set goals, execute plans, and measure performance. Ability to analyze problems, think creatively, and develop innovative solutions aligned with organizational objectives. High level of confidentiality and discretion in handling sensitive information. Excellent analytical, communication, and leadership skills. Ability to work effectively in a fast-paced environment while managing multiple priorities. Strong knowledge of facilities management, procurement processes, and project management. Proficiency in financial systems and Microsoft Office applications. Attitude and Behavioural Traits Ability to balance big-picture thinking with attention to detail. Strong organizational skills with a focus on accuracy and timeliness. Ability to establish and meet deadlines consistently. Strong cross-functional collaboration and stakeholder management skills. Creative, innovative, and solution-oriented mindset.
