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Open nowPosted 2 hours agoWe saw it 53 min after it went up

ATENTO ESCALADA - Analista de Operações (Lenovo) - Unidade Santana

Escalada

Where
Remote
Work mode
Remote
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Your applicationOpen nowATENTO ESCALADA - Analista de Operações (Lenovo) - Unidade SantanaEscalada · Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Escalada's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 2 hours ago

The posting

Seja bem-vindo(a) ao Projeto Escalada!!!Temos uma oportunidade exclusiva para você que é especialista e atende ao cliente Lenovo e pretende dar o próximo passo na sua carreira profissional!Esse profissional irá atuar como analista de operações, prestando suporte aos especialistas de atendimento nos processos e procedimentos e auxiliando a operação na entrega dos indicadores.Se você se considera uma pessoa comprometida e organizada, gosta de ensinar e trabalhar com pessoas, o que acha desse desafio? Vaga exclusiva para os especialistas que atendem ao produto LENOVO.Responsabilidades e atribuiçõesComo será seu dia a dia: Atuação como apoio operacional em todos os âmbitos;A partir das análises/oportunidades avaliadas, sugerir as melhorias para corrigir problemas ou aperfeiçoar o processo e retroalimentar a operação e o cliente contratante;100% dos novos processos são validados e ajustados na linguagem operacional;Definir o objetivo a ser alcançado e estabelecer o plano de Comunicação e Aderência pelos colaboradores junto aos teams Leaders;Ciclo contínuo, após a implementação de um processo, voltamos ao primeiro passo para avaliar o próximo;Avaliar os resultados por colaborador, comparando os resultados com os objetivos estabelecidos e corrigir a rota com o líder direto.O que esperamos dos nossos analistas?Ser claro e simples na resolução de problemas;Ser obcecado por foco no cliente e em gerar a melhor experiência revisando processos, procedimentos e atendendo casos criticos.Requisitos e qualificaçõesVaga exclusiva para os especialistas que atendem ao produto LENOVO (células Front ou Backoffice);Necessário ter pelo menos um ano no produto Lenovo;Possuir nota no Time To Talk igual ou superior a 100 (Good Performance) no ultimo ciclo de avaliação;Ensino Médio completo (Ensino superior será um diferencial);Conhecimento em pacote office (Excel, Word, Power Point);Dinamismo e agilidade;Boa comunicação verbal e escrita;Facilidade para trabalhar em equipe;Comprometimento;Organização.Informações adicionaisInscrições até 09/11/2026SalárioR$ 1.900,00Horários de Trabalho Das 10:00 as 18:12Jornada de Trabalho180h - 5x2 - Folga aos finais de semanaModelo de trabalhoPresencial Atento SantanaAnalista: Michele de Assis Teixeira

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Escalada's form

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    An application in CV Rocket: every answer filled in on the employer's form.

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