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Open nowFirst seen 5 days ago

Avaya Developer (9916-1 Las Vegas, NV $$$ bonus

ESRhealthcare and EXEC STAFF RECRUITERS1,404 open roles

Pay
$52 an hour
Where
Las Vegas, Nevada, United States
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Your applicationOpen nowAvaya Developer (9916-1 Las Vegas, NV $$$ bonusESRhealthcare and EXEC STAFF RECRUITERS · Las Vegas, Nevada, United States
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  4. CV RocketApplied on ESRhealthcare and EXEC STAFF RECRUITERS's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Experience level: Mid-senior Experience required: 8 Years Education level: Bachelors degree Job function: Information Technology Industry: Information Technology and Services Pay rate : $52 per hour Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No

Position Summary

  • Should have good communication along with requirement analysis skills
  • Extensive programming experience on Avaya ACM, working knowledge of IVR, call flows, vectors, and adjunct routing, system architecture, design principles and implementation
  • Excellent customer service skills including reporting, organization, written and oral communication and task prioritization
  • Experience in program communication and program management
  • Communication skills a must, PowerPoint, Visio, structured program updates
  • Must be highly motivated and a self-directed individual
  • Strong hands-on knowledge of Avaya Session Manager, Avaya IVR
  • Experience with QoS configurations, jitter, diagnosing and tuning QoS and performing bandwidth analysis
  • Knowledge of CTI, LAN/WAN communications and VXML knowledge
  • Experience with configuration and support experience in a complex multi-layered network environment
  • Participate in cross-functional teams and ability to work effectively in a geographically dispersed team
  • Experience working under tight deadlines and high-pressure environment
  • Excellent troubleshooting and analytical skills

Essential Skills:

  • Candidate should have Operational experience in the following areas - IVR (Interactive Voice Response) and (CTI computer-telephone integration)
  • Proficient in VXML - Voice eXtensible Markup Language
  • Call center domain Knowledge
  • Java proficiency
  • Database- Cloud AWS Knowledge
  • Open shift preferable
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