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Open nowFirst seen 6 days ago

CALL CENTER REPRESENTATIVE Las Vegas, NV, US

ESRhealthcare and EXEC STAFF RECRUITERS1,405 open roles

Pay
$18 an hour
Where
Las Vegas, NV, USA
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Your applicationOpen nowCALL CENTER REPRESENTATIVE Las Vegas, NV, USESRhealthcare and EXEC STAFF RECRUITERS · Las Vegas, NV, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ESRhealthcare and EXEC STAFF RECRUITERS's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 6 days ago

The posting

CALL CENTER REPRESENTATIVE

Las Vegas, NV, US

30+ days ago

Requisition ID: 2044

Apply

Salary:

$17.50 Annually

Position Summary

The Call Center Representative supports the scheduling and general inquiries of patients through incoming/outgoing calls.

Competitive compensation, with annual merit increases

Company sponsored PPO medical plan and buy-up option, vision and dental plans

403(b) retirement plan with employer match

Generous time-off policy, and ten (10) paid holidays plus one (1) float holiday

Company paid life/AD&D and long term disability policies

Essential Duties and Responsibilities

Provides exceptional customer service to both internal and external customers

Monitors and directs incoming and outgoing calls in a timely manner

Schedules, reschedules, cancels, and confirms appointments accurately

Coordinates walk-ins and triaging with clinic staff

Blocks provider schedules as requested by call center and/or clinic supervisor

Answers general inquiries regarding clinic services and hours, informs patients about sliding fee programs and insurance eligibility

Completes appropriate patient documentation in electronic medical records.

Follows all policies and procedures and appropriately report concerns and patient issues as well as procedures for personal requests.

Alerts for ways to improve customer service, improve patient flow

Attend required meetings and participate in committees as requested.

Required Qualifications

High school diploma or general education degree (GED)

6 months experience in a customer service role

Strong communication skills including written and verbal communication

Preferred Qualifications

English/Spanish fluency

Demonstrated proficiency with computer programs and data entry, experience with Electronic Health Records highly preferred

Previous experience using a multi-line phone system

Ability to manage time effectively

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  1. A CV for this posting

    Written against ESRhealthcare and EXEC STAFF RECRUITERS's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on ESRhealthcare and EXEC STAFF RECRUITERS's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    ESRhealthcare and EXEC STAFF RECRUITERS's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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