Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 5 days ago

IT SUPPORT TECHNICIAN Full Time Administration, Carson City, NV,

ESRhealthcare and EXEC STAFF RECRUITERS1,404 open roles

Pay
$18 – $21 an hour
Where
Carson, California, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIT SUPPORT TECHNICIAN Full Time Administration, Carson City, NV,ESRhealthcare and EXEC STAFF RECRUITERS · Carson, California, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ESRhealthcare and EXEC STAFF RECRUITERS's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

IT SUPPORT TECHNICIAN Full Time Administration, Carson City, NV, US Salary Range: $18.06 To $20.77 Annually

Position Description Under general supervision, the IT support technician provides technical assistance, training, and support in the use of IT hardware and software, and performs other related duties as required. There are three levels (I, II, and III) within the IT Support Technician class. Each is distinguished by its assigned role, skill and experience level and the amount of training and supervision required for successful performance. The IT Support Technician I is a trainee level. Incumbents are expected to work closely with IT Support Technician II and other IT staff as appropriate to complete responsibilities with supervision. The IT Support Technician II level requires incumbents to be competent in most, if not all, responsibilities. IT Support Technician II incumbents are expected to work independently, requiring little supervision. Advancement to the IT Support Technician II requires either competitive selection through the open recruitment process or successful demonstration of skills at the IT Support Technician I level for at least one or more years. The IT Support Technician III level requires incumbents to either 1) lead an IT staff; or 2) possess and use master-level technical and analytical skills to complete responsibilities on a regular and on-going basis. Advancement from the IT Support Technician II to the IT Support Technician III requires competitive selection through the open recruitment process or successful demonstration of skills at the IT Support Technician II level for at least one or more years

Desired Education or Certifications Criteria

High School diploma or equivalent and two years of experience in hardware/software support or Associate degree in related field

Responsibilities / Functional Job Description General Duties

Receive, log, and route user calls for assistance or repair; monitor trouble call/resolution information; follow-up on and report aged calls to ensure timely response. Troubleshoot and coordinate resolution to desktop communication problems, networking and remote system connections; troubleshoot software and equipment errors, and coach users in correcting reported problems. Inform and train users in equipment and software operation; analyze and make recommendations on response time, training design, user support needs, and customer satisfaction. Prepare, maintain and follow technical documentation and procedures; perform preventative maintenance and repair hardware. Research, evaluate, test hardware and software products, and systems solutions; install, configure and test hardware and software, prepare reports and proposals for service. Carry out security administration by maintaining tables and adding, purging, and migrating users. Assist in ensuring data integrity. Maintain confidentiality of all information contained in NVHC systems Coordinate equipment deliveries, software licensing compliance, inventory, and asset control. Consult with users on re-engineering business processes and the use of technology, products, and services; develop and conduct training in operation and use of hardware and software. Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary. Maintain a first class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner. Travel to health center locations when necessary Maintain excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. Must develop positive working relationship with teammates and customers Follow and suggest updates to department procedures Comply with HIPAA, OSHA and other regulatory requirements Completion of other assignments made by department leadership

Desired Knowledge, Skills & Abilities Networking and server management experience Bachelor degree in related field

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against ESRhealthcare and EXEC STAFF RECRUITERS's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on ESRhealthcare and EXEC STAFF RECRUITERS's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    ESRhealthcare and EXEC STAFF RECRUITERS's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.