Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 6 days ago

IT Systems & Support Specialist Utqiaġvik (Barrow), Alaska 99723

ESRhealthcare and EXEC STAFF RECRUITERS1,405 open roles

Pay
$32 – $36 an hour
Where
Utqiagvik, Alaska, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIT Systems & Support Specialist Utqiaġvik (Barrow), Alaska 99723ESRhealthcare and EXEC STAFF RECRUITERS · Utqiagvik, Alaska, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ESRhealthcare and EXEC STAFF RECRUITERS's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 6 days ago

The posting

IT Systems & Support Specialist Utqiaġvik (Barrow), Alaska 99723

REPORTS TO: IT Manager

WORK SCHEDULE: Monday through Friday 7:30am - 4:00pm

COMPENSATION: $31.51 - $36.47/hour + DOE + Benefits, Non-Exempt Regular Full-Time Position

CLOSING DATE: Until Filled

IT Systems & Support Specialist

SUMMARY OF POSITION:

The IT Systems & Support Specialist is responsible for planning, coordinating, implementing, troubleshooting, and maintaining the Colleges electronic office systems and infrastructure. This includes support for client endpoints, servers, network connectivity, printers, fax, electronic mail, software applications, local area network (LAN), and integration with online and Internet resources. The Specialist provides direct user support, helps define and uphold standards and best practices, and contributes to ongoing improvements and projects.

This role exists in three levels (I, II, III), with increasing responsibility, autonomy, technical complexity, project leadership, and mentoring.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide helpdesk/Call Center operations: receive, prioritize, track, and resolve technical tickets (hardware, software, network, peripherals).
  • Provide first, and as appropriate second or third level support for Microsoft Office, operating systems, and common software applications.
  • Diagnose and resolve user issues with PCs, printers, VoIP, mobile devices, and peripheral hardware.
  • Maintain and perform upgrades, patches, and updates on systems and software.
  • Assist users with connectivity and network environment issues (wired, wireless, VPN).
  • Maintain documentation: knowledge-based articles, user guides, repair logs, network diagrams, inventory records.
  • Track, tag, and manage hardware/software assets throughout their lifecycle, including procurement, deployment, and decommissioning.
  • Assist in developing, enforcing, and updating automation and systems standards, policies, and best practices.
  • Provide end-user training and office system literacy support (how to best use software tools and workflows).
  • Maintain communication with users about issue status, resolutions, and best practices.
  • Coordinate with or escalate to other IT groups (network, systems, security) when necessary.
  • Provide support for classroom / event technology (projectors, AV, conference systems) as needed.
  • Assist in special projects: system migrations, upgrades, rollouts, lab or office reconfigurations.
  • Perform additional duties as required by IT management or institutional leadership.
  • Complies with College policies, procedures and administrative directives, as well as state, federal, and local laws, regulations, and ordinances.
  • Performs other related duties as required.

For Level II / III, includes:

  • Lead or coordinate small to medium projects (hardware refresh, software rollouts).
  • Mentor and train lower-level staff or student workers.
  • Assist in planning for infrastructure upgrades and future technology needs.
  • Provide input on budgets, purchasing, vendor evaluation, and licensing.
  • Conduct root‑cause analysis for recurrent issues and propose process improvements.
  • Act as escalation point for complex technical issues.

KNOWLEDGE/SKILLS/ABILITIES:

  • Strong familiarity with PC hardware, software, diagnostics, repair.
  • Working knowledge of Microsoft applications and operating systems; ability to learn and support additional OS (macOS, Linux) as needed.
  • Basic networking knowledge (TCP/IP, DNS, DHCP, VLANs, wireless) and ability to troubleshoot connectivity issues.
  • Experience or aptitude in image deployment, configuration management, and automated deployment tools.
  • Ability to explain technical issues in plain language to non-technical users.
  • Good oral, written, and interpersonal communication skills.
  • Excellent customer service orientation and ability to work under pressure
  • Demonstrated ability to interact effectively in a multicultural environment.
  • Ability to pass a pre-employment background check.
  • Demonstrated knowledge in one or more of the following areas: post-secondary educational systems, North Slope Borough [NSB] institutions and organizations; Iñupiat culture, language, values, and traditions.
  • Ability to interpret and represent North Slope community values, customs, and beliefs for the College.
  • Ability to interpret and represent College actions and western institutions to the North Slope community.
  • Ability to support Iḷisaġvik Colleges mission.

EDUCATION/CERTIFICATES/EXPERIENCE [Required/Preferred]:

Required (Level I):

  • High school diploma or equivalent.
  • Relevant IT certification (e.g. Microsoft, Cisco, CompTIA A+ / Network+).
  • 1–2 years of customer service or technical support experience.

Preferred (Level II / III):

  • Associate degree (or higher) in Information Technology, Computer Science, or related field.
  • Advanced certifications (e.g. Microsoft Certified, Cisco CCNA, CompTIA Server+, etc.).
  • Experience in an educational or nonprofit environment.
  • Valid drivers license.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against ESRhealthcare and EXEC STAFF RECRUITERS's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on ESRhealthcare and EXEC STAFF RECRUITERS's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    ESRhealthcare and EXEC STAFF RECRUITERS's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.