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Open nowPosted yesterday

Manager of Systems Design

etcconnect40 open roles

Where
Middleton, WI, US
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Your applicationOpen nowManager of Systems Designetcconnect · Middleton, WI, US

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on etcconnect's own form.

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The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market. etcconnect postings stay open a median of 11 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: posted yesterday

etcconnect median: 11 days open

The posting

Bring ideas to life through innovation, technical expertise, and great leadership!

At ETC, we create the technology that helps bring extraordinary experiences to life. From Broadway productions and concert tours to museums, architectural landmarks, and performing arts centers around the world, our lighting, controls, and rigging solutions make incredible things possible. As a 100% employee-owned company with more than 50 years of innovation, quality, and service, we're proud of the technology we create and the talented people behind it.

We're looking for a Manager of Systems Design to lead and develop our Systems Design team. This is an exciting opportunity for a technically minded, people-focused leader who is passionate about great design, solving complex challenges, and helping others succeed. You will guide the team responsible for turning customer needs and project specifications into thoughtful, accurate, and effective system designs, ensuring projects are set up for success from the very beginning.

In this role, you will champion design quality, oversee timely and accurate project submittals, and provide technical guidance and support to teams across ETC, including Project Management, Technical Services, and Manufacturing. You'll also play an important role in developing technical knowledge throughout the organization, improving departmental processes, and ensuring our customers receive solutions that meet their needs and exceed expectations.

Representative Responsibilities:

• Ensures the overall design of projects meets specification requirements and other customer requirements

• Ensures submittal packets are accurate, forward planned, and timely from the beginning of the project.

• Ensures department provides design support to Project Management, Tech Services and Manufacturing

• Trains internal personnel on the fundamentals of ETC lighting systems

• Reviews department functions and identifies areas for improvement

• Assists in the review of large systems

• Participates in Business System improvements

• Ensures customer satisfaction and order fulfillment

• Other duties as assigned.

• Special projects and requests are completed in a timely and positive fashion.

Supervisory Responsibilities:

• Coordinates and collaborates with other departments of the company in establishing and carrying out responsibilities

• Develop and maintain positive communication between department and other departments.

• Performs the hiring, orientation, training, performance management, career development, and overall employee development of department personnel.

• Formulates, implements & reviews ISO procedures related to the department

• Instructs employees about procedures and work instructions

• Informs employees as to company/departmental plans and progress

• Maintains reporting on all department activities

• Continue to monitor efficiency in the department and make improvements where appropriate

Minimum Qualifications:

• Bachelor’s degree or 8 years of comparable experience in increasingly responsible positions in professional services

• Demonstrated systems & customer service experience

• 3-5 years previous supervisory experience

• Familiarity with construction practices and graphical standards

• Familiarity with employment law

• Excellent communication and organization skills

• Outstanding customer service and communication skills

• Knowledge of company policies

• Strong attention to detail

• Motivation and leadership skills

• Ability to stay calm under pressure and negotiate on behalf of ETC.

Why ETC?

Because here, you are more than an employee—you are an owner. At ETC, innovation is encouraged, collaboration is valued, and your ideas and leadership can make a lasting impact. You'll have the opportunity to shape a talented team, influence the quality of our systems and solutions, and contribute to the technology behind some of the world's most memorable experiences.

If you are a technically driven leader who loves developing people, solving challenges, and turning complex ideas into well-designed solutions, we'd love to hear from you!

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