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Open nowPosted 43 days ago

Quality Improvement Manager

etcconnect44 open roles

Pay
$74,000 – $168,000 a year
Where
Mazomanie, WI, US
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Your applicationOpen nowQuality Improvement Manageretcconnect · Mazomanie, WI, US

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Early applications get read.

11.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
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  2. 4.4%3 days
  3. 11.9%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 43 days ago

The posting

Ready to lead where quality meets action? ETC is looking for a hands-on Quality Improvement Manager to drive data-backed improvements, tackle product and process challenges, and lead an inspector-heavy team to success. In this role, you’ll guide cross-functional teams, dig into quality trends, and turn insights into measurable results—while keeping our ISO systems strong and our operations running smoothly.

Just as important, you’ll be a people-first leader—coaching, developing, and empowering a team of inspectors. You’ll set clear expectations, build accountability, support career growth, and foster a collaborative, high-performance culture where your team can thrive.

You’ll partner across departments and with suppliers to solve problems at the root, reduce defects, and elevate performance across the board—all while building a strong, engaged team that takes pride in delivering quality at every step. If you’re equal parts strategist, problem-solver, and team builder, this is your chance to make a visible impact.

If you have any questions about the position or recruitment process, please reach out to Kennedy Kitelinger at [email protected] or 608.824.5318.

Representative Responsibilities:

• Lead cross-functional, data-driven quality improvement teams to solve systemic product and process issues using structured problem-solving methods, with clear targets, owners, and sustainability plans.

• Ensure that each team reviews the data and identifies trends and issues to be fixed

• Ensure that action items are assigned and followed up is completed

• Ensure that meeting minutes are taken and properly distributed

• Monthly review of quality reports with team

• Manage quality measures

• SAP service notifications and quality notifications

• Top 5 quality issues per product line

• Manufacturing scrap

• NCMRs

• On-time shipments

• Reports on global product performance in the field and production

• Provide on time delivery and PPM reporting for vendors

• Provides analysis and insight to highlight areas of concern

• Other data as appropriate

• Manage corrective actions with suppliers

• Coordinate product holds

• Manage first piece inspection and in-process audit involvement by QA personnel

• Manage pilot run reviews

• Leads cross-functional, data-driven continuous improvement teams using structured problem-solving methods (e.g., PDCA, root cause analysis) with clear targets, owners, and sustainment plans.

• Assist Purchasing in the selection of new vendors and the regular review of current vendors performance

• Work with vendors to achieve and maintain ‘direct to stock’ status

• Works closely with R&D, Manufacturing Engineering, Tech Services, Purchasing, and Manufacturing to embed continuous improvement and prevention principles early in design, sourcing, and production processes

• Other duties as assigned.

• Special projects and requests are completed in a timely and positive fashion.

ISO Responsibilities:

• Ensures all necessary functions have defined policies and procedures

• Oversees the ISO 9001 quality system

• SAP Quality Notifications

• Corrective Action System

• Calibration system

• Assists in solving quality alerts and corrective actions in a timely manner

• Oversee our internal audits

• Manages the inspection teams according to QSP 10.1 Receiving/ In-Process/Final Inspection and Testing

• Identifies required inspections

• Assigns responsibility for inspection

• Manage ESD maintenance activities according to QSWI 15.1.4 ESD Maintenance Work Instruction

• Manages ETC’s nonconforming material system according to QSP 13.1 Nonconforming Product Review and Disposition

• Coordinate MRBs

• Manages final inspection according to QSP 10.1 Receiving/In-Process/Final Inspection and Testing

• Develops and improves final inspection processes

• Identifies required final inspection

• Assigns responsibility for product audits

Supervisory Responsibilities:

• Manage the Quality department employees

• Directly supervises the QA team leader and QA inspectors

• Coordinates and collaborates with other departments of the company in establishing and carrying out responsibilities

• Develop and maintain positive communication between department and other departments

• Performs the hiring, orientation, training, performance management, career development, and overall employee development of department personnel

• Formulates, implements and reviews ISO procedures related to the department

• Instructs employees about procedures and work instructions

• Informs employees as to company/departmental plans and progress

• Maintains reporting on all department activities

• Continue to monitor efficiency in the department and make improvements where appropriate

Minimum Qualifications:

• Bachelor’s degree in Business Administration or Technical Area, or 8 years of comparable experience

• 3-5 years previous supervisory experience

• 5-10 years of continuous improvement, QA and QC experience

• Familiarity with employment law

• Excellent communication and organization skills

• Computer skills

• Continuous improvement, Quality assurance and control knowledge

• Gauging and measurement-Metrology

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