The posting
Job Description
Synopsis
The Production Support Planner (PSP) reports to the Lead Production Planning Engineer (LPPE) for the daily operational/cabin defect responsibilities, ensuring that all functions and requirements are fulfilled and coordinated in accordance with Etihad Airways and Aviation Authorities requirements.
Accountabilities
- Maintaining oversight and proactively assisting departmental functions to ensure a smooth workflow.
- Implement Safety Management System (SMS) systems and processes and encourages colleagues to be actively involved in promotion of a positive reporting culture, by reporting any unsafe acts, unsafe conditions or safety risks.
- Familiar with, enforces and follows the procedures stipulated in the Safety & Quality Management Manual (SQMM) and becomes an active participant in the workplace safety program.
- Monitoring and assessing Etihad's aircraft maintenance operation to ensure levels of serviceability and TDR are maximised.
- Liaise with Third-Party maintenance organisations.
- Liaise with CAMO to evaluate the requirements on all Technical Documents (EO/EWIs, etc.)
- Prepare all necessary reports to facilitate efficient Production Planning.
- Monitors and assists the LPPE with the following:
- Reviewing and buying off all maintenance requests to ensure the tasks to be performed are within the scope and capability of the organisation as defined in the MOE.
- Review and ensure all tasks are allocated in MIS to appropriate phases (group) in Work Package.
- Coordinating with Resource Planning to ensure availability of manpower per input with the appropriate authorisations.
- Reviewing the tooling/GSE and infrastructural requirements for maintenance inputs
- Liaise with / Coordinate with all sub-contracted maintenance organisations and documentations.
- Coordinate with all stakeholders to meet with all Production demands.
- Ensures that all work performed at Etihad and completed in accordance with it processes and procedures, is done in a safe manner.
Qualifications
Education & Experience
Knowledge
− Knowledge of Aviation Regulations (GCAA CARs, ICAO, IOSA, etc).
− Knowledge of Safety Management Systems (SMS).
Skills
− Fluency in English
− High computer literacy
− Excellent communication skills
Training
− Diploma/Aircraft license with at least two (2) years of experience in aviation maintenance, (or experience requirement)
− Has attended mandatory induction training in accordance with TPM 3.92 Technical Operations Training Program within six (6) months of joining the company.
Experience
− Three (3) years of experience
Additional Information
Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.
To learn more visit www.etihad.com
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Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.



