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Open nowFirst seen 4 days ago

(German) Technical Customer Advisor for Tech Company

Eugenia Talent142 open roles

Where
Lisbon, Lisbon, Portugal
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Your applicationOpen now(German) Technical Customer Advisor for Tech CompanyEugenia Talent · Lisbon, Lisbon, Portugal

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Eugenia Talent's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Type of position:

Full-time position

Key languages:

Fluent level of German Upper Intermediate English

Sector:

Customer Service / Sales

About our Client:

Are you a passionate for Customer Service? Would you like to work for a company that is a leader in its Industry? This company provides its clients with services, systems and products while ensuring its top quality! If you speak fluent German and you would like to work in Lisbon, reach out to us!

The Offer:

  • Help customers resolve technical problems associated with the products or services;
  • Assist clients on the telephone, email and other channels in a genuine manner;
  • Be an active listener. Show yourself always available to understand and ask clear questions to help the customer;
  • Identify, study and propose a solution for the technical issue;
  • Provide good customer service, making sure the client is always happy once the interaction is finished;
  • Gather all relevant information into the system and always make sure you deliver a high level of service;
  • Be up to date with all developments in the technical area of work, to ensure you are always informed!

Requirements:

  • Excellent communication skills in German and fluency in English
  • Experience in customer support and working with a CRM is a plus
  • Genuine care giver. Able to multi-task, proactive and good with time management
  • Strong in phone calls, email writing and social media;

Benefits:

  • Salary package with performance bonuses
  • Accommodation provided for a special fee
  • Relocation flight reimbursement
  • Initial training, and continuous learning opportunities
  • Team building activities
  • Great office space with plenty of restaurants and shops nearby & a coffee and chatting area

The Process:

1. Submit your application and dont forget to send an updated CV 2. Get a call by our Recruitment Specialist 3. Start your interview process 4. Get selected 5. Start your journey!

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Eugenia Talent's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Eugenia Talent's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Eugenia Talent's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

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