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Open nowPosted 26 days ago

Aftersales Manager

EURES job mobility portal612,521 open roles

Where
Delft en Westland, Netherlands
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Your applicationOpen nowAftersales ManagerEURES job mobility portal · Delft en Westland, Netherlands
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The clock on this job

Early applications get read.

10.7% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 9 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.4%3 days
  3. 10.7%7 days
  4. 16.1%14 days
  5. 34.1%30 days
This job: posted 26 days ago

EURES job mobility portal median: 9 days open

The posting

Logiqs B.V. Aftersales Manager Maasdijk Geplaatst 7 minuten geleden Ben jij technisch, commercieel én goed in organiseren? Vind je het leuk om veel contact te hebben met klanten en ervoor te zorgen dat alles ook ná oplevering van een project goed geregeld is? Dan hebben we bij Logiqs een mooie uitdaging voor je. Als Aftersales Manager pak jij de verantwoordelijkheid voor onze klanten nadat een project is opgeleverd. Je bent de verbindende schakel tussen klant, servicemonteurs en onze technische organisatie. Je focus ligt daarbij met name op onze iCUBE-systemen. Dit zijn geautomatiseerde opslagsystemen waarbij betrouwbaarheid en beschikbaarheid essentieel zijn. Jij zorgt ervoor dat we niet wachten tot een klant belt met een probleem, maar juist vooruitdenken. Preventief onderhoud plannen, SLA-afspraken bewaken, spare parts aanbieden, servicewerkzaamheden coördineren en zorgen dat alles administratief goed wordt afgehandeld: jij houdt het overzicht. Kortom: jij helpt ons de stap te maken van service verlenen naar professionele en proactieve aftersales. Wat ga je doen? Geen dag is hetzelfde. Je schakelt tussen klanten, monteurs, techniek en commercie. De ene dag bespreek je met een klant het preventieve onderhoud aan zijn machines, de volgende dag moet er snel geschakeld worden vanwege een storing. Ondertussen houd jij overzicht en zorg je dat afspraken worden nagekomen. Je houdt je onder andere bezig met: - Coördineren en plannen van service-, onderhouds- en storingswerkzaamheden; - Proactief organiseren van preventief onderhoud, met speciale aandacht voor onze iCUBE-systemen; - Beheren en bewaken van Service Level Agreements (SLA's) na oplevering van projecten; - Onderhouden van klantcontact en signaleren van commerciële kansen binnen aftersales; - Actief aanbieden van spare parts, onderhoud en aanvullende servicediensten; - Zorgen voor een correcte administratieve en financiële afhandeling van servicewerkzaamheden; - Sign...

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