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Open nowPosted 29 days ago

Aftersales Representative

EURES job mobility portal314,718 open roles

Where
Zuidoost-Noord-Brabant, Netherlands
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Your applicationOpen nowAftersales RepresentativeEURES job mobility portal · Zuidoost-Noord-Brabant, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 29 days ago

The posting

Aftersales Representative Veldhoven 24 tot 40 uur per week Ben jij nauwkeurig, klantgericht en krijg je energie van het oplossen van retour- en financiële vraagstukken? Dan zijn wij op zoek naar jou! Het profiel dat we zoeken? Ben jij nauwkeurig, klantgericht en krijg je energie van het oplossen van retour- en financiële vraagstukken? Dan zijn wij op zoek naar jou! Als Aftersales Representative speel je een belangrijke rol in het verwerken van retouraanvragen en financiële correcties. Jij zorgt ervoor dat alles administratief klopt én dat klanten zich goed geholpen voelen. In deze functie ben je verantwoordelijk voor een correcte, tijdige en klantgerichte afhandeling van retouren en financiële correcties binnen de geldende DOA-kaders. Je schakelt veel met collega's én klanten en bewaakt het gehele retourproces van aanvraag tot afronding. Jij werkt gestructureerd, denkt in oplossingen en behoudt altijd het overzicht. Je communiceert helder, blijft rustig bij vragen of klachten en hebt oog voor kwaliteit én samenwerking. Jouw werkzaamheden bestaan onder andere uit: - Verwerken van retouraanvragen via e-mail, klantportalen, Sales en accountmanagers - Beoordelen of retouraanvragen voldoen aan de retourvoorwaarden en compleet zijn - Aanmaken van retourbonnen en het inzetten en monitoren van retourritten - Afstemmen met Planning, Retourontvangst, Claims, Inside Sales en Sales - Contact onderhouden met klanten via telefoon en e-mail over openstaande of afgewezen retouraanvragen - Bewaken van het retourproces en opvolgen bij afwijkingen of gemiste ritten - Verwerken van financiële correcties zoals creditnota's, kortingen en schadevergoedingen - Afhandelen van financiële klantdisputen in samenwerking met Sales en Finance - Controleren en autoriseren van terugbetalingen en kortingen, in lijn met DOA - Signaleren van structurele fouten of trends en meedenken over procesverbeteringen - Bijdragen aan het beperken van de financiële impact...

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

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  4. Every reply, sorted

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