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Open nowPosted 2 days ago

AGO Technics: Technical service analyst

EURES job mobility portal552,729 open roles

Where
Turnhout, Belgium
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Your applicationOpen nowAGO Technics: Technical service analystEURES job mobility portal · Turnhout, Belgium
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The clock on this job

Early applications get read.

9.8% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.9%3 days
  3. 9.8%7 days
  4. 15.5%14 days
  5. 33.7%30 days
This job: posted 2 days ago

EURES job mobility portal median: 6 days open

The posting

WIE ZIJN WIJ?

Heb je jezelf ooit al afgevraagd waar het digitale scorebord van je favoriete voetbalploeg vandaan komt of hoe digitale LED-schermen boven of naast de autostrade gemaakt worden? Wel, dan ben je bij ons aan het juiste adres.

Wij zijn namelijk specialist in het ontwerpen, produceren en onderhouden van digitale informatiesystemen en de bijhorende software. Dit gaat van een apothekerskruis, de zone-30 verkeersborden die je trager doen rijden tot het digitale scorebord van je favoriete voetbalploeg, transparante LED-schermen en parkeergeleidingssystemen. Getriggerd om meer te weten te komen over onze projecten, ga dan zeker eens een kijkje nemen via deze link. Binnen ons bedrijf staat innovatie en duurzaamheid centraal en om onze sterke groei en (internationale) ambitie nog verder te ontwikkelen, zijn wij voor onze vestiging in BaarleHertog/Baarle-Nassau op zoek naar een Technical service Analyst.

WAT GA JE DOEN?

Als Technical Service Analyst maak je deel uit van ons support team en behoren volgende taken tot jouw takenpakket:

• Registratie van meldingen en statusupdates in het servicemanagementsysteem

• Controleren van complexe interventiegegevens

• Fungeren als technisch expertpunt voor complexe meldingen en technische problemen

• Coördineren van multidisciplinaire vervolgacties tussen interne teams

• Bepalen van oplossingsstrategieën bij complexe en multidisciplinaire problemen

• Uitvoeren van diepgaande root-cause analyses op storingen en procesafwijkingen

WAT VRAGEN WIJ VAN JOU?

Wij worden heel gelukkig als jij onderstaande eigenschappen of kwaliteiten hebt:

• HBO/Bachelor werk- en denkniveau, of gelijkwaardig door ervaring

• Ervaring in technische support, servicemanagement of technische analyse

• Kennis van ERP-, ticketingsystemen en remote support tools

• Uitgebreide kennis van hardware, software en applicaties

• Goede beheersing van de Nederlandse en Engelse taal, Frans is een pré

• Goede administratieve kennis (MS Office, ERP, Teamviewer, ...)

• Oog voor detail en kwaliteit

• Service- en klantgerichte ingesteldheid

• Zin voor verantwoordelijkheid

• Kunnen werken op zelfstandige en team basis

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