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Open nowPosted 3 days ago

Assistant Front Office Manager - Front Office - Hotel Okura Ams

EURES job mobility portal138,335 open roles

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Groot-Amsterdam, Netherlands
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Your applicationOpen nowAssistant Front Office Manager - Front Office - Hotel Okura AmsEURES job mobility portal · Groot-Amsterdam, Netherlands
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  2. 3.3%3 days
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  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 3 days ago

The posting

Hotel Okura Amsterdam is een internationaal vijfsterrenhotel. Stap onze wereld binnen en ontdek hoe Oosterse en Westerse invloeden op unieke wijze met elkaar verweven zijn door onze mix van de Japanse en Nederlandse cultuur. Al onze medewerkers zorgen samen voor een voortreffelijke, authentieke service en ervaring voor elke gast. Om dit te realiseren zijn wij op zoek naar een enthousiaste collega om ons team te versterken. Kun jij op elk moment van de dag goed functioneren? Ben jij daarnaast flexibel, gastvrij en vind je het leuk om achter de mooiste Front Office desk van Nederland te staan? Dan is deze vacature echt iets voor jou! Wat je kan verwachtenHet Front Office team is verantwoordelijk voor het verwelkomen van onze gasten, in- en uitcheck procedures en het verstrekken van informatie en service. Het Front Office-team is ook verantwoordelijk voor het begeleiden van gasten naar hun kamers en het afhandelen van gastbetalingen. De Assistent Front Office Manager zorgt voor een vlotte en efficiënte werking en coördinatie van de verschillende afdelingen binnen de Front Desk. Zorgen voor optimale winstgevendheid en gasttevredenheid. Je bent verantwoordelijk voor het begeleiden van het team bij het volgen van de normen van zowel Hotel Okura Amsterdam als de Leading Hotels of the World. Je hoofdtaken zullen zijn: • Begeleiden, coachen en motiveren van het Front Office team; • Nauwe samenwerking met Front Office Manager en Reserveringsmanager om te zorgen voor de juiste markt mix en verkoop van kamercategorieën om maximale kameropbrengsten te behalen; • Verzoeken en problemen voor gasten afhandelen; • Het op een vriendelijke en hoffelijke manier verwelkomen van gasten en zoveel mogelijk gastherkenning tonen; • Het in- en uitchecken van gasten op een efficiënte en professionele manier, volgens de hotelprocedures en normen van de Leading Hotels of the World.Wees gerust, je werkt niet alleen! Naast werken binnen je eigen team, werk je ook nauw samen met andere teams bin

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