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Open nowPosted 10 days ago

Business Service Designer (Senior)

EURES job mobility portal246,096 open roles

Where
Overig Groningen, Netherlands
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Your applicationOpen nowBusiness Service Designer (Senior)EURES job mobility portal · Overig Groningen, Netherlands
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  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 10 days ago

The posting

Business Service Designer (senior) Bedrijf theFactor.e Locatie Groningen Opleidingsniveau HBO/WO Arbeidsvoorwaarden Uitstekend Vakgebieden theFactor.e is een Human First Digital Agency waar mens en technologie samenkomen. We geven vorm aan technologie die vóór mensen werkt en zo business versterkt. Bij theFactor.e geloven we dat de beste digitale ervaringen ontstaan op basis van inzichten. Niet door aannames, maar door data, experimenten en continue optimalisatie. Daarom zoeken wij een Business Service Designer . Iemand die vanuit gebruikersbehoeften en organisatiedoelen een samenhangende, uitvoerbare en waardevolle dienstverlening ontwikkelt die waarde toevoegt voor gebruikers én opdrachtgevers.. Je werkt voor toonaangevende organisaties in onder andere overheid, onderwijs, financiële dienstverlening en zakelijke dienstverlening. Samen met strategen, UX researchers, experience designers, developers en AI-specialisten zorg jij ervoor dat digitale klantervaringen steeds slimmer worden en meer waarde leveren. Van inzicht naar werkende dienstverlening Als Senior Business Service Designer help je organisaties om hun dienstverlening mensgerichter, slimmer en beter uitvoerbaar te maken. Je verbindt gebruikersbehoeften, organisatiedoelen en merkambities en geeft richting aan het ontwerp- en veranderproces. Je bent een strategische denker én praktische doener. Je brengt structuur in complexe vraagstukken, durft keuzes voor te stellen en krijgt verschillende stakeholders mee in een gezamenlijke richting. Daarbij bewaak je steeds de samenhang tussen de ervaring van de gebruiker en wat daarvoor binnen de organisatie nodig is. Je werkt graag nauw samen met specialisten op het gebied van research, strategie, creatie, content en technologie. Ook draag je bij aan de verdere ontwikkeling van onze Human First-positionering, waardegedreven dienstverlening en standaarden. Waar ga je je mee bezig houden? Je: - onderzoekt geb...

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