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Open nowPosted 22 hours ago

Chargebacks Expert

EURES job mobility portal314,718 open roles

Where
Groot-Amsterdam, Netherlands
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Your applicationOpen nowChargebacks ExpertEURES job mobility portal · Groot-Amsterdam, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 22 hours ago

The posting

Discover bunq Offices Chargebacks Expert Hybrid Amsterdam Istanbul Sofia Ready to get shit done? As a Chargebacks Expert, you will play a key role in protecting our users by ensuring Mastercard / Adyen disputes are handled accurately, fairly, and in line with Mastercard and PSD2 requirements. Taking end-to-end ownership of the chargeback process, you will leverage your expertise, together with AI, automation, and data-driven insights, to continuously strengthen our operations, scale our impact, and deliver a transparent, high-quality experience that gives users confidence every step of the way. Pro tip : we love giving people a shot to grow into a role, but for this position Chargeback expertise is required. Take Ownership - Maintain a single, central operational playbook and decision framework that defines the full end-to-end chargeback process from submission to closure. - Define and track clear operational performance metrics to drive regular performance reviews and continuous improvement. - Leverage AI and automation to streamline submission flows, support decision-making during investigations, and keep users proactively updated on their case status. - Conduct regular gap analyses to identify structural inefficiencies and quality gaps, translating insights into actionable corrective action plans. - Optimize the user-facing chargeback flow and communication templates to minimize friction and ensure clear, empathetic, and consistent support. - Ensure full compliance with global payment regulations and card scheme rules, continuously updating guidelines to mitigate regulatory risks. This challenge is perfect for you if - You have an AI-first mindset: You love turning manual processes into scalable AI solutions, constantly seeking ways to automate operations and scale impact. - You have deep Chargeback understanding: You possess strong expertise in chargebacks, cards operations, merchant disputes. - You are...

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

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  4. Every reply, sorted

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