The posting
Claims Handler Rotterdam | Part-time or full-time | International marine insurance At Post & Co, you will handle complex international marine liability claims with a high degree of responsibility and direct contact with clients and specialists around the world. You will join a stable, experienced team and have plenty of room to develop your expertise. And you are joining at an interesting time. Post & Co still operates with the character and short lines of a specialist company, while now being part of a much larger international insurance organisation. Your team You will become one of four Claims Handlers, reporting to Claims Manager Stefan. The vacancy has arisen because Frans is retiring after a long career with Post & Co. That says something about the team: people tend to stay. You will work alongside experienced colleagues who know the marine insurance world well. The atmosphere is informal and down-to-earth. You are trusted to handle your own cases and use your professional judgement, while colleagues are close by when you want to discuss a difficult claim. At the same time, the organisation is changing. There are more procedures, reporting requirements and approvals than there used to be. In return, Post & Co benefits from significant investment in areas such as automation, software and professional support from specialist departments including marketing. So, this role will particularly suit you if you appreciate the autonomy of a smaller business but are also comfortable working within the structure of a larger organisation. Your role • As an all-round Claims Handler, you will manage a varied portfolio of often complex marine claims arising from contractual and/or legal liabilities. • Your clients operate in shipping, offshore, fisheries, inland shipping and the luxury yacht sector. • You will communicate internationally with clients, insurance brokers, P&I Clubs, insurers, lawyers, surveyors, experts and other parties involved in a claim. • Your job is to.
Who are you? • You have several years of relevant professional experience. This could be in claims handling, insurance, law, marine insurance or as a marine surveyor. • You do not necessarily need to know every aspect of marine claims already. Relevant experience, curiosity and the ability to analyse complex situations are important. • Already an experienced Claims Handler? Post & Co is equally interested in hearing from you. • You communicate confidently with different stakeholders, take ownership of your work and know when a case requires consultation or escalation.
