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Open nowPosted 20 hours ago

Client Complaints Officer

EURES job mobility portal437,260 open roles

Where
Groot-Rijnmond, Netherlands
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Your applicationOpen nowClient Complaints OfficerEURES job mobility portal · Groot-Rijnmond, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.5%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 33.9%30 days
This job: posted 20 hours ago

EURES job mobility portal median: 6 days open

The posting

Client Complaints Officer Referentie: 10036537 Brussel Onbepaalde duur Outsourcing Kom ons team versterken als medewerker klachtenafhandeling en wees de drijvende kracht achter oplossingen! In deze cruciale functie behandel je op deskundige wijze klachten over fraude, voer je grondige onderzoeken uit en geef je maatwerkoplossingen om klanttevredenheid te waarborgen. Met je vloeiende kennis van het Nederlands en Frans, in combinatie met je sterke analytische vaardigheden, sla je een brug tussen klanten en belanghebbenden en handhaaf je tegelijkertijd hoge servicenormen. Geniet van een vast contract met een aantrekkelijk salaris, maaltijdcheques en de mogelijkheid tot telewerken. Stap in een lonende carrière waarin je probleemoplossende vaardigheden tot hun recht komen! Solliciteer vandaag nog! Beschrijving - Je zorgt voor een efficiënte afhandeling van klachten met betrekking tot fraude; - Je voert grondig onderzoek uit naar klachten en verzamelt alle benodigde ondersteunende documentatie; - Je geeft gedetailleerde en passende antwoorden aan klanten met betrekking tot hun problemen; - Je fungeert als eerste aanspreekpunt voor zowel interne als externe belanghebbenden; - Je waarborgt de bedrijfscontinuïteit en stelt daarbij klanttevredenheid voorop. Je profiel - Heeft een bachelor- of masterdiploma in een relevant vakgebied; - Beschikt over minimaal drie jaar relevante werkervaring; - Is moedertaalspreker of spreekt zowel Nederlands als Frans vloeiend; - Is bekend met bankdiensten, waaronder rekeningen, betaalkaarten en banksoftware; - Beschikt over een sterk analytisch denkvermogen om gegevens effectief te beoordelen en te interpreteren; - Beschikt over uitstekende schriftelijke communicatieve vaardigheden, toont empathie en hanteert een klantgerichte aanpak; - Kan zelfstandig werken en neemt initiatief bij het uitvoeren van taken; - Presteert goed onder druk en toont aanpassingsvermogen; - Benadert uitdagingen met een probleemopl...

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