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Open nowPosted 28 days ago

Customer Care

EURES job mobility portal530,941 open roles

Where
Halle-Vilvoorde, Belgium
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Your applicationOpen nowCustomer CareEURES job mobility portal · Halle-Vilvoorde, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.5% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.5%7 days
  4. 15.5%14 days
  5. 33.9%30 days
This job: posted 28 days ago

EURES job mobility portal median: 6 days open

The posting

Als Customer Care medewerker ondersteun je klanten met vragen of problemen. Je zorgt voor een uitstekende service en draagt bij aan een positieve klantbeleving.

Bedrijfsomschrijving

Onze klant is een familiale KMO gevestigd in Zaventem, die bekendstaat om zijn persoonlijke en professionele aanpak.

Als Customer Care medewerker krijg je de kans om deel uit te maken van een warm en hecht team dat elke dag klaarstaat om klanten en collega's verder te helpen. Je vormt mee het kloppende hart van de organisatie en werkt nauw samen met verschillende teams om B2B-klanten een uitstekende service en optimale ondersteuning te bieden.

Omschrijving

Als Customer Care-medewerker ben je het eerste aanspreekpunt voor klanten in Nederland. Vanuit het kantoor in Zaventem ondersteun en begeleid je hen op afstand.

  • Beantwoord je klantenvragen via telefoon, e-mail of andere kanalen.
  • Los je problemen op en zorg je voor een efficiënte en klantgerichte oplossing.
  • Werk je nauw samen met interne teams om klantverzoeken af te handelen.
  • Houd je klantendossiers up-to-date in het systeem.
  • Voorzie je klanten van accurate informatie over leveringen en diensten.
  • Identificeer je terugkerende problemen en stel je verbeteringen voor.
  • Draag je bij aan het verbeteren van de algemene klanttevredenheid.

Als Customer Care heb je het volgende profiel:

  • Je werkt klantgericht en communiceert duidelijk en professioneel.
  • Je bent oplossingsgericht en stressbestendig.
  • Je kan goed overweg met computersystemen en administratie.
  • Je beheerst de Nederlandse taal uitstekend, zowel mondeling als schriftelijk.
  • Je bent flexibel en past je makkelijk aan veranderende situaties aan.
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One press. We do the rest.

  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

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  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

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The numbers game

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