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Open nowPosted 3 days ago

Customer Care Agent

EURES job mobility portal305,098 open roles

Where
Antwerpen, Belgium
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Your applicationOpen nowCustomer Care AgentEURES job mobility portal · Antwerpen, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 3 days ago

The posting

Antwerpen | Expeditie | Moderne werkomgeving | Dynamisch team

Over de organisatie Hays zoekt voor een internationale logistieke dienstverlener in Antwerpen een Customer Care Agent. Je komt terecht binnen een gespecialiseerde afdeling die logistieke oplossingen beheert voor key accounts. Binnen een dedicated team ben je verantwoordelijk voor de logistieke flow van één belangrijke klant, van order tot levering.

Jouw nieuwe functie Als Customer Care Agent ben je het eerste aanspreekpunt voor jouw klant en zorg je voor een correcte operationele opvolging van logistieke dossiers.

  • Beheren en opvolgen van logistieke orders van A tot Z
  • Fungeren als eerste aanspreekpunt voor de klant
  • Opmaak, controle en vrijgave van verzenddocumenten
  • Controleren en registreren van douanedocumenten
  • Coördineren van voortransport en hoofdtransport met transportpartners
  • Bewaken van deadlines en proactief inspelen op afwijkingen
  • Oplossen van operationele problemen samen met klant en transportpartners
  • Werken volgens afgesproken procedures en SOP's
  • Correct verwerken en opvolgen van dossiers in het forwardingsysteem

Jouw profiel

  • Logistieke opleiding is een plus, maar geen vereiste
  • Minimaal een diploma secundair onderwijs
  • Eerste ervaring binnen logistiek of forwarding is een plus, maar starters komen zeker in aanmerking
  • Goede kennis van Nederlands en Engels
  • Duits is een pluspunt
  • Administratief sterk en vlot met computersystemen
  • Nauwkeurig en sterk in het bewaken van details
  • Probleemoplossend en stressbestendig
  • Zelfstandig kunnen werken binnen vastgelegde procedures
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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