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Open nowPosted 17 days ago

Customer care medewerker

EURES job mobility portal314,718 open roles

Where
Antwerpen, Belgium
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Your applicationOpen nowCustomer care medewerkerEURES job mobility portal · Antwerpen, Belgium
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 17 days ago

The posting

Wil jij het verschil maken voor klanten en ervoor zorgen dat iedere klant met een goed gevoel geholpen wordt? Als customer care medewerker ben jij het gezicht van een snelgroeiende e-commerce bedrijf en zorg je ervoor dat vragen, bestellingen en serviceverzoeken van A tot Z goed worden opgevolgd.

Een veelzijdige functie voor iemand die graag met mensen werkt, oplossingsgericht denkt en energie krijgt van tevreden klanten.

Jouw takenpakket:

  • Je vormt de schakel tussen de klant en onze adviseurs en monteurs.
  • Je plant afspraken in, rekening houdend met de beschikbaarheid van onze medewerkers en de wensen van de klant.
  • Je staat klanten telefonisch en per e-mail te woord en beantwoordt hun vragen over bestellingen, garanties en serviceaanvragen.
  • Je verwerkt klantgegevens en afspraken zorgvuldig in ons systeem.
  • Je komt terecht in een klein en hecht team van vijf collega’s op ons kantoor in Kontich, waar een fijne en informele sfeer centraal staat.
  • Ook naast het werk maken we tijd voor elkaar. Denk aan gezellige vrijdagmiddagborrels, teambuildings en leuke uitstapjes zoals een festival.

Jouw profiel:

  • 32 uur tot 40 uur per week beschikbaar.
  • Je spreekt en schrijft vloeiend Nederlands en hebt een goede kennis van het Engels.
  • Je werkt één avonddienst en 2 zaterdagen per maand.
  • Je werkt graag gestructureerd en weet goed het overzicht te bewaren.
  • Je communiceert op een duidelijke, vriendelijke en klantgerichte manier.
  • Je bent leergierig en gemotiveerd om jezelf continu verder te ontwikkelen.
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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on EURES job mobility portal's form

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    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

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    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

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3×

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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

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The numbers game

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Before you press

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