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Open nowPosted 6 days ago

Customer Care medewerker

EURES job mobility portal437,267 open roles

Where
Antwerpen, Belgium
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Your applicationOpen nowCustomer Care medewerkerEURES job mobility portal · Antwerpen, Belgium
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.5%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 33.9%30 days
This job: posted 6 days ago

EURES job mobility portal median: 3 days open

The posting

Onze klant gelegen te Antwerpen is actief in verzekeringen.

Jobomschrijving

Customer Care Medewerker | Antwerpen

Wil jij elke dag écht het verschil maken voor mensen? Ben je klantgericht, administratief sterk én spreek je vloeiend Nederlands en Frans? Dan is deze functie als Customer Care Officer in Antwerpen misschien wel jouw volgende stap.

Jouw uitdaging

Als Customer Care Officer ben jij het eerste aanspreekpunt voor klanten en tussenpersonen. Dankzij jouw klantgerichte aanpak zorg je ervoor dat elke vraag correct en efficiënt wordt behandeld.

Jouw takenpakket bestaat onder andere uit:

  • Je beantwoordt inkomende telefoongesprekken of verbindt klanten door naar de juiste collega.
  • Je behandelt e-mails en andere schriftelijke vragen op een professionele manier.
  • Je voert diverse administratieve taken uit en zoekt de nodige informatie op om klanten correct verder te helpen.
  • Je helpt mee bij de dagelijkse werkverdeling binnen het team en zorgt samen met je collega's voor een vlotte permanentie.
  • Je luistert naar de behoeften van klanten en denkt actief mee aan de beste oplossing.
  • Je draagt bij aan een kwalitatieve en warme dienstverlening waarin de klant altijd centraal staat.

Wie ben jij?

Jij haalt energie uit het helpen van mensen en werkt graag nauwkeurig. Daarnaast herken je jezelf in het volgende:

  • Je beschikt over een bachelordiploma of hebt minstens twee jaar relevante ervaring in een klantgerichte administratieve functie.
  • Je werkt vlot met verschillende computerprogramma's.
  • Je communiceert vloeiend in het Nederlands én Frans.
  • Je bent vriendelijk, commercieel ingesteld en denkt steeds in oplossingen.
  • Je werkt nauwkeurig, gestructureerd en administratief correct.
  • Je bent een echte teamspeler, maar kan ook zelfstandig verantwoordelijkheid opnemen.
  • Je bent flexibel en past je gemakkelijk aan in een dynamische werkomgeving.
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    The review screen in CV Rocket: how each CV was read, round by round.
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    An application in CV Rocket: every answer filled in on the employer's form.
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  • Who got the interview, and who heard nothing

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