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Open nowPosted 17 days ago

Customer care medewerker nalatenschappen NL-DE

EURES job mobility portal314,718 open roles

Where
Antwerpen, Belgium
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Your applicationOpen nowCustomer care medewerker nalatenschappen NL-DEEURES job mobility portal · Antwerpen, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 17 days ago

The posting

Onze klant, gevestigd te Berchem (Antwerpen), is het bruisende Customer Care Center van KBC. Ze zijn dé experts in het leveren van uitstekende administratieve en niet-commerciële ondersteuning aan klanten, evenals het bieden van waardevolle administratieve ondersteuning aan kantoren, verzekeringsagenten en medewerkers van KBC Live.

Om de groei van het bedrijf te ondersteunen, zijn we op zoek naar een customer care medewerker nalatenschappen NL-DE

  • Je bent verantwoordelijk voor het beantwoorden van binnenkomende telefoons als eerstelijnsopvang voor de dossierbeheerders van KBC.
  • Je hebt contact met verschillende betrokken partijen, zoals nabestaanden, kantoormedewerkers en notarissen, waarbij je vragen beantwoordt over de stand van zaken van het dossier, betalingen, enzovoort.
  • Je vult de verkregen informatie uit telefoongesprekken aan in de openstaande dossiers gedurende de calls.
  • Voor niet-alledaagse problemen en klachten raadpleeg je de dossierbeheerders van KBC.

#Customercareagent #Nalatenschappen #Callagent #Customerservicemedewerker #Eerstelijnmedewerker #Helpdesk

  • Jij bent een communicatieve en klantgerichte professional die graag telefonisch contact heeft met klanten.
  • Met jouw sterke analytische vaardigheden kun je gemakkelijk verbanden leggen tussen verschillende informatiebronnen, zoals dossiers, applicaties en hulpbronnen. Je bent in staat om de kern van een vraag te identificeren en deze te vertalen naar bestaande procedures.
  • Je hecht waarde aan nauwkeurigheid en zorgt altijd voor een correct antwoord op de vraag.
  • Je bent leergierig en houdt ervan om voortdurend nieuwe kennis op te doen.
  • Behulpzaamheid en teamgeest zijn jou op het lijf geschreven. Je staat altijd klaar om anderen te ondersteunen.
  • Je hebt een sterke kennis van het Nederlands & Duits.
  • Je hebt een goede kennis van computerprogramma's en bent vertrouwd met het gebruik van internet. Nieuwe applicaties maak je snel eigen.
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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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