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Open nowPosted 7 days ago

Customer Care Specialist

EURES job mobility portal314,718 open roles

Where
Brugge, Belgium
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Your applicationOpen nowCustomer Care SpecialistEURES job mobility portal · Brugge, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 7 days ago

The posting

Wat ga je doen?

Als Customer Care Specialist volg je voertuigen en logistieke processen van A tot Z op. Je bewaakt de voortgang, stemt verschillende afdelingen op elkaar af en zorgt ervoor dat klanten steeds correct geïnformeerd blijven.

Concreet:

  • Je coördineert de opvolging van voertuigen doorheen het volledige logistieke traject.
  • Je stemt dagelijks af met verschillende interne afdelingen om een vlotte doorstroming te garanderen.
  • Je zorgt ervoor dat planningen en deadlines worden gehaald.
  • Je volgt operationele processen op en denkt mee over verbeteringen.
  • Je analyseert gegevens en bewaakt de kwaliteit van de verwerking in de systemen.
  • Je ondersteunt bij rapporteringen en helpt processen verder optimaliseren.
  • Je communiceert proactief met klanten over de voortgang van dossiers.
  • Je analyseert doorlooptijden, trends en prestatie-indicatoren.
  • Je signaleert mogelijke problemen tijdig en werkt mee aan oplossingen.
  • Je fungeert als centraal aanspreekpunt voor verschillende stakeholders.

Ongeveer 80% van je tijd werk je vanuit kantoor en vorm je de verbindende schakel tussen administratie, planning en operationele activiteiten.

Wie ben jij?

  • Je bent iemand die graag overzicht bewaart, analytisch denkt en vlot communiceert met verschillende partijen.
  • Je beschikt over een bachelor- of masterdiploma.
  • Je bent sterk in plannen, organiseren en prioriteiten stellen.
  • Je werkt klantgericht en houdt steeds rekening met gemaakte afspraken.
  • Je communiceert professioneel en duidelijk, zowel intern als extern.
  • Je analyseert problemen snel en denkt in oplossingen.
  • Je bent administratief sterk en werkt nauwkeurig.
  • Je hebt een goede kennis van Microsoft Office, vooral Excel.
  • Je spreekt vlot Nederlands en Engels.

Extra troeven

  • Ervaring in customer service, logistiek of supply chain.
  • Sterke analytische vaardigheden.
  • Ervaring in een operationele omgeving waar verschillende afdelingen nauw samenwerken.
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

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