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Open nowPosted 24 hours ago

Customer Care Specialist (JN-0031883)

EURES job mobility portal177,103 open roles

Where
Noord-Limburg, Netherlands
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Your applicationOpen nowCustomer Care Specialist (JN-0031883)EURES job mobility portal · Noord-Limburg, Netherlands

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

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Share of postings closed within
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  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 24 hours ago

The posting

Are you customer-focused and interested in healthcare? Then this Customer Care Specialist role at an international logistics company in Venlo could be a great fit for you.

What are you going to do? As a customer care specialist, you are the main point of contact for your customers. You process orders and returns, and find solutions when something goes wrong. You follow each order through to delivery and keep the customer informed every step of the way.

You enjoy a challenge and like working in a fast-moving environment. You will work for a healthcare customer that supplies products to the healthcare sector, such as syringes, feeding tubes and catheters. The cooperation with this customer is still relatively new, and a lot of work is being done to get all processes up and running smoothly. You can play an important role in this, as you enjoy coming up with ideas to improve processes.

You will be in regular contact with customers and colleagues. You care about providing good customer service and making sure agreements are kept. You work accurately and understand the importance of following procedures carefully.

Your responsibilities:

- Keep track of orders and deliveries and take action when something goes wrong or a delivery is delayed - Prioritise orders and make sure agreements with customers are met - Work closely with the warehouse and other departments to resolve questions and issues quickly - Support the improvement of processes and prepare various reports - Regularly discuss progress with customers and colleagues and work together to identify areas for improvement

This is a full-time role during office hours. In consultation with your colleagues, you will start between 7:00 and 9:00 in the morning. You will start through Adecco, giving you the opportunity to get to know the company, your colleagues and the role first. If it is a good fit for both sides, the intention is for you to join the company directly after the temporary employment period

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