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Open nowPosted 23 days ago

Customer Care | Tijdelijk | vanaf 1 oktober

EURES job mobility portal275,566 open roles

Where
Halle-Vilvoorde, Belgium
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Your applicationOpen nowCustomer Care | Tijdelijk | vanaf 1 oktoberEURES job mobility portal · Halle-Vilvoorde, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 23 days ago

The posting

Voor een internationaal bedrijf actief in de medische gassen en zuurstof, gaan we op zoek naar een TIJDELIJK Customer care medewerker.

Je zal aan de slag gaan in een vervanging voor een zwangerschapsverlof.

Als Customer service medewerker ga je voltijds aan de slag in Zemst bij een bedrijf dat gespecialiseerd is in thuiszorg voor patiënten met chronische aandoeningen. Je hebt een perfecte kennis Nederlands en Frans.

Ben jij klantgericht, communicatief sterk en kan je goed omgaan met stressvolle situaties? Spreek je vlot Nederlands en Frans? Dan ben jij misschien de versterking die we zoeken voor ons customer service team in Zemst!

Jouw rol:

Als Customer Service Medewerker ben jij het eerste aanspreekpunt voor patiënten en klanten. Je analyseert en behandelt vragen en verzoeken, en biedt ondersteuning op verschillende domeinen:

  • Klantenondersteuning & front office: Je luistert naar klanten, biedt de juiste informatie en zorgt voor een vlotte opvolging
  • Coördinatie & technische ondersteuning: Je helpt bij vragen over medische en technische producten en diensten
  • Administratieve & zorgondersteuning: Je verwerkt aanvragen en zorgt voor een correcte registratie
  • Verkoopondersteuning: Je adviseert klanten en zorgt voor een efficiënte dienstverlening Je hebt regelmatig werkcontacten met ziekenhuizen, artsen, patiënten en klanten en speelt een cruciale rol in de ondersteuning van hun vragen.
  • Taalvaardigheid: Vlotte kennis van Nederlands en Frans
  • Vaardigheden: o Actief luisteren en empathisch reageren op vragen van klanten o Stressbestendig en in staat om snel en adequaat te handelen o Proactief inspelen op de behoeften van klanten
  • Geen specifieke kwalificaties vereist – motivatie en klantgerichtheid zijn het belangrijkst!
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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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  • Who got the interview, and who heard nothing

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