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Open nowPosted 30 days ago

Customer Experience Specialist

EURES job mobility portal314,718 open roles

Where
Groot-Amsterdam, Netherlands
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Your applicationOpen nowCustomer Experience SpecialistEURES job mobility portal · Groot-Amsterdam, Netherlands
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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 30 days ago

The posting

BeBee Academy & AI Juridisch Nederland - Customer Experience Specialist NL (32-40 hours) Customer Service Treatwell Amsterdam , Nederland Vandaag Tot 2-10-2026 Voltijd Op locatie Pas mijn cv aan voor deze vacature Functieomschrijving Als Customer Experience Specialist beantwoord je telefoontjes, e-mails en chats en ben je het eerste aanspreekpunt voor zowel klanten als salonpartners van Treatwell. Je bent een expert op het gebied van alles wat met Treatwell te maken heeft en je weet met vertrouwen ondersteuning te bieden bij uiteenlopende vragen - van het gebruik van onze salonssoftware tot het omgaan met een teleurstellende behandeling. Je werkt efficiënt, kunt meerdere taken tegelijk aan en behoudt altijd een positieve houding en vriendelijke service bij elk contactmoment. Je rapporteert aan de Customer Experience Team Lead en werkt in een internationale omgeving met de mogelijkheid om 40 uur per week te werken, van maandag tot en met vrijdag. Jouw Verantwoordelijkheden - Je levert uitstekende klantenservice bij elk contactmoment - Je gebruikt tools zoals Salesforce en Slack om informatie bij te houden en effectief te communiceren met je team - Je lost problemen op en faciliteert constructieve gesprekken tussen onze klanten en partners - Je gaat zelfverzekerd en met gemak om met een groot aantal klantvragen - Naast het bieden van ondersteuning, krijg je ook de kans om je commerciële vaardigheden te ontwikkelen door onze salonpartners te adviseren en te helpen hun bedrijf te laten groeien Requirements Over jou - Je beschikt over sterke communicatieve vaardigheden, zowel mondeling als schriftelijk, in het Nederlands en Engels - Kennis van extra talen (Frans, Duits) is een pluspunt - Je hebt oog voor detail, zonder de efficiëntie uit het oog te verliezen - Je bent goed georganiseerd, plant je dag effectief en behaalt doelen en targets - Je bent flexibel beschikbaar van maandag t/m vrijdag - Je hebt een positieve inst...

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