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Open nowPosted 3 days ago

Customer Experience Specialist

EURES job mobility portal521,695 open roles

Where
Groot-Amsterdam, Netherlands
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Your applicationOpen nowCustomer Experience SpecialistEURES job mobility portal · Groot-Amsterdam, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.5% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 9.5%7 days
  4. 15.6%14 days
  5. 33.9%30 days
This job: posted 3 days ago

EURES job mobility portal median: 6 days open

The posting

Customer Experience Specialist - Amstelveen Customer Experience Specialist Bij Skins draait alles om verfijning, kwaliteit en een unieke beleving. Onze Customer Strategy afdeling speelt hierin een essentiële rol door iedere klant een persoonlijke en hoogwaardige service ervaring te bieden. Achter iedere bestelling, vraag of interactie staat een team dat met aandacht, expertise en betrokkenheid zorgt voor een premium klantreis die aansluit bij de wereld van Skins. Als Customer Experience Specialist ben jij het eerste aanspreekpunt voor onze klanten en draag je direct bij aan de reputatie van Skins. Met jouw empathie, servicegerichtheid en productkennis vertaal je iedere vraag of uitdaging naar een positieve ervaring. Je weet precies hoe je klanten begeleidt binnen onze wereld van niche parfums, skincare, home en lifestyle. - Amstelveen - 20 - Vast Persoonsgegevens Extra document PDF, DOC, DOCX (max MB) Dit ga je doen Functie Als Customer Experience Specialist maak je onderdeel uit van het Customer Strategy team en ben je verantwoordelijk voor het bieden van uitstekende service via verschillende kanalen. Je behandelt vragen via e mail, live chat en telefoon en zorgt ervoor dat iedere klant zich gehoord, geholpen en geïnspireerd voelt. Je adviseert klanten over fragrances, skincare, haircare en home & lifestyle producten en weet jouw productkennis te vertalen naar persoonlijk en passend advies. Daarnaast ondersteun je klanten bij vragen over bestellingen, retouren, leveringen en voorraad. Je schakelt hierbij nauw samen met interne teams en externe partners om iedere klantvraag volledig en zorgvuldig af te handelen. Ook draag je bij aan het verbeteren van de customer journey door trends en klantinzichten te signaleren, feedback te delen met andere teams en mee te denken over optimalisaties in processen, content en self service informatie. Je verantwoordelijkheden omvatten onder andere: - Behandelen van klantvragen via e...

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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