Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 3 days ago

Customer relations expert - first line support, front office

EURES job mobility portal414,870 open roles

Where
Turnhout, Belgium
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer relations expert - first line support, front officeEURES job mobility portal · Turnhout, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.2%14 days
  5. 33.9%30 days
This job: posted 3 days ago

EURES job mobility portal median: 3 days open

The posting

Functie

Ben je enorm klantgericht?

Schrikt bellen je niet af?

Vivaldis Office zoekt: Customer relations expert - first line support, front office

  • Vragen beantwoorden: Klanten en particulieren te woord staan over het huren, plaatsen of wisselen van containers (zoals afzetcontainers of rolcontainers).
  • Meldingen registreren: Binnenkomende telefoontjes, mails of tickets over bestellingen en leveringen netjes noteren en opvolgen in het systeem.
  • Eerste hulp bij het klantenportaal: Klanten ondersteunen bij het gebruik van de digitale platforme omgeving (zoals inlogproblemen of het opvragen van weegbonnen en facturen).
  • Draaischijf en aanspreekpunt van de klant (mail/telefoon)
  • Samen met je team ben je een geoliede machine!
  • Heel veel bellen, customer relations schrikt je niet af!
  • Ondersteuning algemene admin: Contracten, data input, aanmaak nieuwe klanten, aanpassingen, bestellingen aanpassen, ...
  • Klantendossiers beheren en ervoor zorgen dat de ophalingen bij de klant vlot verlopen
  • Begeleiden en advies aan klant doorheen het proces
  • Doorverwijzen (escaleren): Complexe technische of logistieke problemen (zoals specifieke planningconflicten of weegbrug-issues) doorsturen naar de juiste tweede lijn of planningsafdeling
  • Bouwen en beheer softwaresystemen
  • Je controleert interventiegegevens en bewaakt de kwaliteit hiervan.

Profiel

Wat heb je te bieden om deze job te scoren?

  • Je beschikt over een bachelor denkniveau
  • Je kan vlot werken met ERP-systemen, ticketing-systemen + MSOffice
  • Je werkt uiterst nauwkeurig, hebt oog voor kwaliteit en bent erg klantgericht.
  • Je bent een teamplayer, maar kan ook perfect zelfstandig werken.
  • Je communiceert vlot in het Nederlands en Engels
  • + 2 jaar ervaring in een soortgelijke rol (aanspreekpunt , first line, sales support, ...)
  • Je bent nauwkeurig en je weet van aanpakken
  • Je neemt initiatief en probeert probleemoplossend te denken
  • Je kan zeer goed zelfstandig werken, maar werkt ook graag in team

Wat je van ons krijgt

What's in it for you?

  • Een marktconform salaris volgens je ervaring en skills
  • Maaltijdcheques
  • Ecocheques € 250/jaar
  • Fulltime tewerkstelling met veel aandacht voor een gezonde work-life balans.
  • Maandag tot en met vrijdag + opbouw ADV
  • Een warme, informele werksfeer met toffe collega's en leuke activiteiten.
  • Interne opleidingen en professionele ontwikkelkansen.
  • Ruimte en waardering voor jouw ideeën en initiatieven.
  • Maak kans op een vast contract!

.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.