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Open nowPosted 16 days ago

Customer Representative

EURES job mobility portal398,386 open roles

Where
Utrecht, Netherlands
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Your applicationOpen nowCustomer RepresentativeEURES job mobility portal · Utrecht, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.6%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.0%30 days
This job: posted 16 days ago

EURES job mobility portal median: 3 days open

The posting

Customer Representative (Dutch-speaking) - Onsite - SP02 Gepubliceerd 31 dagen geleden | Deadline voor sollicitaties 03/11/2026 Contract Vast Uren per week 40 uur Opleidingsniveau MBO Carrièreniveau Geen ervaring Union Functieomschrijving DESCRIPTION: Klantenservice medewerker voor Specsavers in Malaga Wij zijn op zoek naar Nederlandstalige medewerker voor de Specsavers klantenservice in ons kantoor in Malaga! Als je graag dagelijks anderen helpt, telefonisch sterk bent en handig in het gebruik van de computer als onderdeel van je werk, dan hebben wij een boeiende baan voor jou. Dit in een energieke en leuke werkomgeving, omringd door toegewijde en deskundige collega's. REQUERIMENTS In de rol van Klantenservice medewerker behandel je vooral inkomende en uitgaande telefoongesprekken en daarnaast ook via Live Chat en e-mail met bestaande klanten. Je helpt de klant met vragen over bestellingen, producten en aanbiedingen en doet dit met een focus op goede service en een vriendelijke benadering, om zo de door Specsavers gestelde doelen te behalen. Een groot deel van je taken bestaat uit het ervoor zorgen dat de klant een service van wereldklasse krijgt. Je werkt vanuit ons nieuwe ruime kantoor in het zonnige Benalmádena-Málaga waar waar collegialiteit, ontwikkeling en aandacht voor diversiteit hoog in het vaandel staan. Taken: - Je beantwoordt vragen en help eCommerce klanten via telefoon, Live Chat en e-mail met betrekking tot online bestellingen en betalingen. - Je behandelt telefoontjes die door de winkels worden doorgeschakeld en registreert deze correct via het ticketsysteem - Jouw "number 1 focus" is het bieden van de beste customer service inclusief een focus op voortdurende verbetering van de klanttevredenheid - Je volgt de voorgeschreven procedures die voor en binnen het project zijn gecreëerd - Mogelijkheid om in de toekomst vragen via Social Media te behandelen - Teamwork, snel en adequaat co...

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