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Open nowPosted 31 hours ago

Customer & Sales Support Coordinator

EURES job mobility portal377,701 open roles

Where
Kortrijk, Belgium
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Your applicationOpen nowCustomer & Sales Support CoordinatorEURES job mobility portal · Kortrijk, Belgium
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

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The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 34.0%30 days
This job: posted 31 hours ago

EURES job mobility portal median: 3 days open

The posting

Ben jij administratief sterk, klantgericht en hou je ervan om dossiers van A tot Z correct op te volgen? Dan is deze functie misschien iets voor jou.

Als Customer & Sales Support Coordinator vorm je een belangrijke schakel tussen klanten en verschillende interne teams. Je zorgt ervoor dat klant- en contractgegevens correct verwerkt worden, administratie vlot verloopt en openstaande dossiers nauwgezet worden opgevolgd.

Jouw taken

  • Je bent een eerste aanspreekpunt voor klanten via e-mail en telefoon en beantwoordt hun vragen op een professionele en klantgerichte manier.
  • Je verzorgt de administratieve opvolging van klanten en contracten, van opstart tot beëindiging.
  • Je verwerkt en controleert klantgegevens, contractinformatie en andere relevante gegevens in de systemen.
  • Je volgt facturatie, betalingen en openstaande dossiers administratief op.
  • Je controleert gegevens en signaleert eventuele afwijkingen of ontbrekende informatie.
  • Je zorgt ervoor dat dossiers volledig en correct worden bijgehouden.
  • Je werkt nauw samen met verschillende interne afdelingen en zorgt voor een goede informatiedoorstroming.
  • Je denkt actief mee over efficiëntere werkmethodes en administratieve processen.
  • Je maakt rapporteringen en houdt de nodige opvolgingen en deadlines nauwgezet bij.
  • Je neemt verantwoordelijkheid over je eigen dossiers en zorgt ervoor dat vragen en problemen effectief worden opgevolgd.
  • Je beschikt over een bacheloropleiding en hebt bij voorkeur minstens 2 jaar ervaring in een administratieve, commerciële of klantgerichte functie.
  • Je werkt nauwkeurig, gestructureerd en georganiseerd.
  • Je bent iemand die graag zaken opvolgt en ervoor zorgt dat dossiers correct worden afgewerkt.
  • Je bent communicatief sterk en voelt je comfortabel in telefonisch en schriftelijk klantencontact.
  • Je kan zelfstandig werken, maar functioneert ook goed in team.
  • Je hebt een goede kennis van MS Office, waaronder Excel, Word en PowerPoint.
  • Je bent proactief en ziet zelf waar zaken beter of efficiënter kunnen.
  • Ervaring met contractbeheer, facturatie, credit control of een klantendienst is mooi meegenomen, maar geen vereiste. Een goede administratieve basis en de motivatie om bij te leren zijn minstens even belangrijk.
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