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Open nowPosted 2 days ago

Customer Service Agent

EURES job mobility portal314,718 open roles

Where
Groot-Amsterdam, Netherlands
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Your applicationOpen nowCustomer Service AgentEURES job mobility portal · Groot-Amsterdam, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 2 days ago

The posting

HQ & Customer Service Customer Service Agent - French (Flex) - Amsterdam Swapfiets NL 20 aug 2026 HQ & Customer Service Customer Service Agent - French (Flex) - Amsterdam Swapfiets NL 20 aug 2026 HQ & Customer Service Customer Service Agent - French (Flex) - Amsterdam Swapfiets NL 20 aug 2026 Customer Service Agent - French (Flex) - Amsterdam Swapfiets NL 7-month contract 20 aug 2026 Job Description What you will do Ta routine quotidienne chez Swapfiets ! En tant que premier point de contact pour nos membres, tu es responsable de prendre en charge leurs préoccupations et de les aider. Que ce soit par téléphone, e-mail, chat ou WhatsApp, tu es la voix du service Swapfiets! Ton objectif est de résoudre les éventuels problèmes de nos clients afin qu'ils puissent continuer à profiter de leur vélo sans souci. Tu as toujours une longueur d'avance et offres une aide proactive avant même que nos clients ne la demandent. Aucune question n'est trop compliquée ou trop grande pour toi! Avec une grande équipe de collègues sympas, tu répondras à toutes les questions. Et si tu vois que quelque chose peut être amélioré, tu proposes de manière proactive une nouvelle solution! De plus, tu travailles avec précision et veilles à ce que tout soit correctement enregistré dans nos systèmes. Ainsi, nous pouvons continuer à offrir le meilleur service possible à l'avenir! Ce que tu apportes ! - Tu es capable et motivé(e) à travailler dans notre siège à Amsterdam - Tu parles couramment le néerlandais et l'anglais - Tu es quelqu'un qui aime aider les autres aider autrui est ta seconde nature! - En lisant ceci, tu es déjà en train de postuler. Le multitâche ne te pose aucun problème! - Des « problèmes » ? Non, tu ne vois que des solutions - Tu aimes discuter avec tout le monde! - Une expérience dans un rôle similaire (service client, relation client, support, etc.) est un plus Avantages pour une route sans accroc ! - Ton propr...

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    The review screen in CV Rocket: how each CV was read, round by round.
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