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Open nowPosted 26 hours ago

Customer Service Consultant

EURES job mobility portal314,718 open roles

Where
Delft en Westland, Netherlands
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Your applicationOpen nowCustomer Service ConsultantEURES job mobility portal · Delft en Westland, Netherlands
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  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 26 hours ago

The posting

- 015 - 213 61 44 - [email protected] MEER WAARDE UIT TIJD | - 015 - 213 61 44 - [email protected] Customer Service Consultant Word de schakel tussen klant en software en los elke puzzel op met impact. Hou jij van puzzelen, analyseren en het écht verder helpen van mensen? En vind je het belangrijk om mee te werken aan de kwaliteit die een ISO-certificering vraagt? In deze functie bij Aenova vertaal je complexe klantvragen naar slimme en praktische softwareoplossingen. Je werkt accuraat en nauwkeurig, volgt processen graag en denkt mee over hoe deze verbeterd kunnen worden. Samen met je collega's duik je in klantvragen, ga je op zoek naar oplossingen en leer je de gebruikers snel kennen. Je stelt de juiste vragen, denkt mee over verbeteringen in processen en begeleidt klanten stap voor stap bij het inrichten van onze software. Bij Aenova helpen we organisaties om meer waarde uit tijd te halen. Dat doen we met onze software TimEnterprise (ook wel gewoon Tim genoemd). Jij speelt daarin een cruciale rol. Je werkt met collega's in een hecht team en leert via ons interne opleidingstraject alles wat je moet weten om met vertrouwen, inhoud én werkplezier het verschil te maken. Delft 32 - 40 uur per week Over Aenova Aenova ontwikkelt, ondersteunt en levert standaardsoftware. Ons kernproduct, TimEnterprise Online (ook wel gewoon Tim genoemd), is een volledig cloudgebaseerde SaaS-oplossing met uitgebreide functionaliteiten voor o.a. urenverantwoording, (zelf)roosteren, verlofbeheer, capaciteits- en taakplanning, declaraties en het monitoren van productiviteit. Daarnaast is Aenova reseller van Totalmobile, een aanvullende oplossing voor workforce management en mobiele werkondersteuning. Naast software levert Aenova ook consultancy, implementatie, training en support. Door een klantgerichte aanpak, niche-expertise en stabiel abonnementsmodel bouwt Aenova langdurige relaties met haar klanten in de publieke en zakelijke markt. We ...

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