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Open nowPosted 8 days ago

Customer Service & Dispatcher

EURES job mobility portal314,718 open roles

Where
Halle-Vilvoorde, Belgium
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Your applicationOpen nowCustomer Service & DispatcherEURES job mobility portal · Halle-Vilvoorde, Belgium

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  4. CV RocketApplied on EURES job mobility portal's own form.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 8 days ago

The posting

As a Customer Service Officer, you will be the first point of contact for customers and play a key role in ensuring an excellent customer experience.

You will combine customer service, planning, and administrative follow-up to ensure smooth operations and efficient scheduling.

Client Details

Our client is an international market leader active in a highly innovative and environmentally conscious sector. The company develops solutions that contribute to a more sustainable future and is known for its strong customer focus, high-quality services, and collaborative culture.

Description

As a Customer Service Officer, you will be the first point of contact for customers and play a key role in ensuring an excellent customer experience.

You will combine customer service, planning, and administrative follow-up to ensure smooth operations and efficient scheduling.

  • Handle incoming customer calls and provide professional support
  • Schedule appointments and coordinate interventions efficiently
  • Manage last-minute changes and find practical solutions
  • Follow up customer files and maintain accurate records
  • Coordinate closely with internal teams to ensure seamless service delivery
  • Contribute to a positive customer experience through proactive communication
  • Fluent in Dutch and French
  • Customer-oriented with excellent communication skills
  • Strong organisational and planning abilities
  • Able to keep a clear overview in a fast-paced environment
  • Administrative accuracy and attention to detail
  • Team player with a hands-on mentality
  • Looking for a stable and long-term opportunity
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