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Open nowPosted 10 hours ago

Customer Service Executive - Logistiek

EURES job mobility portal76,002 open roles

Where
Gent, Belgium
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Your applicationOpen nowCustomer Service Executive - LogistiekEURES job mobility portal · Gent, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 10 hours ago

The posting

Voor onze klant, een toonaangevende internationale speler in de logistieke sector, zijn we op zoek naar een Customer Service Executive (Control Tower). In deze veelzijdige en verantwoordelijke functie ben je de organisatorische spilfiguur tussen klanten, de transportplanning, verzendafdelingen en het magazijn. Je zorgt voor een accurate verwerking van transportorders en bewaakt een kostenefficiënte, kwalitatieve dienstverlening.

Jouw takenpakket:

  • Aannemen, verwerken en nauwgezet opvolgen van transportorders in de relevante systemen
  • Onderhouden van professionele relaties met klanten, het magazijn, de planningsafdeling en externe partners
  • Bieden van administratieve ondersteuning aan de transportplanning en bewaken van tijdige leveringen
  • Zorgdragen voor een correcte documentenstroom (zoals EAD, DN, douanedocumenten en de administratieve afhandeling van containers)
  • Proactief communiceren met klanten over afwijkingen, eventuele vertragingen en tijdelijke oplossingen
  • Opstellen, registreren en opvolgen van KPI's, de facturatie en de forecasts
  • Aanmaken van boekingen bij rederijen en zorgen dat alle acties voldoen aan ISO- en SQAS-kwaliteitsnormen
  • Je hebt ervaring binnen de logistieke sector, bij voorkeur op een customer service afdeling
  • Je beschikt over een uitstekende mondelinge en schriftelijke beheersing van het Nederlands én het Engels
  • Je werkt uiterst nauwkeurig, georganiseerd en beschikt over een sterk probleemoplossend vermogen
  • Je bent datagedreven, administratief sterk en werkt vlot met MS Office en logistieke software
  • Je bent bereid om te werken in een wisselend shiftenstelsel (vroege, dag- en late shift tussen 06u00 en 20u00) en op feestdagen
  • Je beschikt over eigen vervoer om de locatie vlot te bereiken
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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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