The posting
Customer Service Intern Date: Sep 30, 2026 Location: Venlo, NL, 5928 PG Company: Belden Inc Innovation Starts With You Propel your career at Belden, where innovation creates possibilities-for our people, our customers, and the communities we serve. We connect people, information, and ideas to solve the world's most complex connectivity challenges, turning curiosity into meaningful impact. Here, you'll take on work that challenges you, supports your growth, and empowers you to shape what's next. You'll collaborate with global teams, gain diverse perspectives, and contribute to solutions that extend beyond our business-creating value in the world around us. Together, we are shaping the future of digitization and paving the way for the next generation of innovation. About the role: Join the Customer Experience team as an Intern at our Venlo location! You will be a part of our regional internship program, offering you structured development opportunities and cross-functional exposure. You will be given the chance to gain practical experience in a highly flexible environment. You will make a difference in the following ways: - Support the simplification and standardization of customer service processes to improve efficiency and customer experience; - Map and analyze end-to-end customer service processes, including order management, returns and claims, delivery issues, and customer inquiries; - Identify process inefficiencies, customer pain points, and opportunities to reduce rework and improve resolution times; - Develop current-state and future-state process maps for key customer service workflows; - Create and maintain process documentation, including SOPs, work instructions, playbooks, FAQs, templates, and quick-reference guides; - Contribute to the identification and prioritization of process improvement opportunities and recommendations; - Support the measurement of process improvements through relevant performance indicator...



