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Open nowPosted 81 days ago

Customer Service Medewerk(st)er

EURES job mobility portal314,718 open roles

Where
de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium
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Your applicationOpen nowCustomer Service Medewerk(st)erEURES job mobility portal · de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 81 days ago

The posting

o Klantencontact via telefoon en mail (banken, kredietnemers, interne experten).

o Planning beheer van onze experten.

o Dossierbeheer: opvolging, correct registreren en aanvullen van gegevens, probleemoplossend werken bij onvolledige of complexe dossiers.

Tijdens je inwerkperiode leer je onze werking, processen en systemen grondig kennen. Je focust eerst op het operationele dossierbeheer, zodat je een stevige basis opbouwt.

Nadien krijg je de kans om je rol verder uit te bouwen. Je kan onder meer:

  • meedenken over slimmere processen en verbeteringen binnen het Customer Service-team;
  • meer verantwoordelijkheid opnemen in dossier-, product- en planningsanalyse;
  • een coördinerende rol opnemen tussen verschillende interne teams en zo mee bouwen aan de customer service van morgen.

Je krijgt energie van klanten verder helpen én tegelijk kijk je verder dan de dagelijkse werking. Je hebt voldoende analytisch inzicht om verbanden te leggen, denkt graag mee na over hoe processen slimmer kunnen en ziet opportuniteiten om onze systemen en dienstverlening verder te verbeteren.

Jouw profiel:

  • Je beschikt over een masterdiploma
  • Interesse in onze sector en je bent bereid om je erin te investeren.
  • Je bent empathisch, oplossingsgericht en voelt je comfortabel bij dagelijks klantencontact (calls en mails).
  • Je werkt zorgvuldig en gestructureerd en bezit over een analytisch vermogen.
  • Je werkt graag in team en neemt je verantwoordelijkheid op.
  • Je bent tweetalig of je hebt een goede kennis van je 2e taal (Nederlands – Frans), kennis van Engels is een troef.
  • Affiniteit met de digitale wereld.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

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Straight answers

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

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